Title NineReviews of titlenine.com

Horrible customer service. They sent 1 item from my order to the wrong person, couldn’t find a replacement item for it (was told it was out of stock), cancelled my entire order, and expected me to pay shipping on the item they sent to the wrong person. Their response was to provide me with a “deep discount” code of 20% to make another purchase. Because they canceled my entire order, the other item I wanted was out of stock and couldn’t be reordered. Definite supply chain issues and lack of customer service awareness. Would never trust them.

We all know Title Nine clothing is badass, but their brash fabric literally saved mine. I was attacked by a dog who bit me four times trying to get at my dog. I have the fang marks, bleeding and bruising to prove it, but not a rip in the pants. I'm still astounded a year later as I put on these pants that have lasted for years through, well, everything.

Sizing is way too off. I know that sports bra are tight. My measurement is a know that sports bra are tight. My measurement is 36.5”. I ordered a 40C, it was very tight, but I assumed it would stretch out after a few wears like all of my other bras. That did not happen. It has been a year and all three sports bras still only measures at 32” stretched out. I have been wearing a bra extender with them since my purchase and extremely unsatisfied. I know sports bras are supposed to be snug across the breast but not squeeze your rib cage in a band causing extreme back fat. They don’t offer a larger sizes.

Everything is wrong. Before you start allowing someone to use an email or a phone number, you should verify this and if it isn't accurate,you don't put it in your database and spam the person who rightfully owns this. Then after email envoking CCPA RIGHTS, you don't ask the consumer who didn't sign up to now to go through hoops to get the data removed. California consumer protection act enforces your removal of my data i never consented to be sold or used. . it also says that you should not be creating an account without the user's permission. neither you nor your customer have permission. To use an email, a phone number or an address that does not belong to them and that you have not verified. I'll report to proper authorities. Hope the company is fined and/or they fix this compliance issue. We should opt in, not out! Especially if you solicited said data.

As expressed by other reviewers, I'm waiting FOREVER for my refund to be credited to my credit card for a purchase that I made, and returned, for my wife. And as others have said, T9 keeps saying "oh your refund is in the works" - but then nothing happens. It makes me wonder about either their accounting processes or their solvency - but either way, I'm not purchasing from them again.

Most of the time I am happy with my Title Nine purchases, but unfortunately the few times I’ve had to return things, it takes an eternity to get a refund. I sent something back 6/11 and got an email 6/20 saying my return had been received and I would see a refund within 1-2 weeks, but it has now 7/7 and I still haven’t seen the credit on my card. This has happened with items in the past, too, and is really frustrating, especially when you do your part to send the return back in a timely manner.

They charge for returns, first of all, which is pretty much unheard of nowadays. And $3 PER ITEM. The worst part is that even with charging $3 per item for returning, it’s taken a FULL MONTH for the return to process. Once they received the items back. That’s just to process the return, now it may take an additional 1-2 weeks for the refund to show up on my credit card. So all in all, I had to pay to return AND it will have taken OVER A MONTH to get my money back. In addition, I wasn’t impressed with the quality of the swimwear; one item I send back had thread already unraveling and the stitching fell in weird places on the top. I will never order from them again.

Love the quality of the items I purchased (bathing suits and skorts). The things that didn’t fit I was able to return. Is a little pricey overall, but I am happy with my purchases.