Suzanne C.
You don't explain how to exchange on…
You don't explain how to exchange on your email.
Response from Title NineMay 11, 2026
Hi Suzanne, thank you for the honest feedback. We want our exchange process to be crystal clear, and it sounds like our emails missed the mark for you. We’ll be sharing this with our team to improve our instructions. If you still need help, please reach out to us at 800-342-4448!



