Gage B.
Martin was a huge help!
Martin was a huge help!
Response from Voted #1 Wellness BrandAug 14, 2026
Thank you, Gage! We’re glad to hear Martin was a huge help. We truly appreciate your business and your 5-star review!

4.9-Star Rating with Over 1,000 Genuine 5-Star ReviewsIMPORTANT NOTICE TO OUR CUSTOMERS:Due to a payment dispute with Trustpilot, our business profile is currently displaying a warning message that we strongly dispute.We are actively addressing the matter through the appropriate channels and are seeking prompt removal of the notice.We sincerely appreciate your continued trust and support.
Voted #1 Wellness Brand (titan-wellness.com) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Equipment & Associations · Panorama City, California
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Equipment & Associations · Seattle, Washington
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Equipment & Associations · Moscow, Idaho
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Equipment & Associations · Torrance, California
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Showing 219 reviews with 5 stars · Clear filters
Gage B.
Martin was a huge help!
Response from Voted #1 Wellness BrandAug 14, 2026
Thank you, Gage! We’re glad to hear Martin was a huge help. We truly appreciate your business and your 5-star review!
JJ L.
After the extensive research I decided to go with Titan Welness’ 1 HP chiller. Cost and features is amazing compared to other chillers of the same specs and the service and guidance from their tech Martin was top notch. Been using the device several times a week and I’m seeing great results.
Response from Voted #1 Wellness BrandAug 14, 2026
Thank you, JJ! We’re thrilled to hear you’re enjoying your Titan 1 HP Chiller and seeing great results. We’ll be sure to pass your kind words along to Martin. We truly appreciate your trust in Titan Wellness and your support!
Michael H.
The product really is better than expected. Had a small shipping issue that they remedied as best they could. i am very happy with the result and would recommend this product and company!
Response from Voted #1 Wellness BrandJul 30, 2026
Thank you so much for taking the time to share your experience and for trusting Titan Wellness with your recovery journey! We're thrilled to hear that the product exceeded your expectations. That's exactly what we strive for—delivering premium-quality wellness equipment that performs even better than customers anticipate. While we're sorry there was a shipping issue, we truly appreciate your patience and understanding. Although shipping carriers occasionally create situations outside of our control, our team is always committed to finding the best possible solution and making things right for our customers. Knowing that we were able to resolve the issue to your satisfaction means a great deal to us. Our entire team works hard to provide not only high-quality products but also responsive customer service before, during, and long after every purchase. Whether it's product setup, technical support, maintenance questions, or general assistance, we're always here to help. Thank you again for your recommendation and your kind words. Feedback like yours motivates our entire team to continue improving every day. We hope you enjoy your cold plunge for many years to come, and if you ever need anything at all, please don't hesitate to reach out to us. Phone: (833) 865-7900 Email: [email protected] Thank you again for being part of the Titan Wellness family—we truly appreciate your business and support!
serg R.
I am grateful for titan wellness, Guillermo and josh for helping me walk through the set up. They took their time helping me no rush and I got it assembled and freaking love it so much. Thank you and God bless you
Response from Voted #1 Wellness BrandJul 30, 2026
Thank you so much for your incredibly kind words! Reading reviews like yours truly makes our day. We're honored that you chose Titan Wellness, and we're especially happy to hear that Guillermo and Josh were able to make your setup experience smooth and enjoyable. We believe that purchasing a cold plunge is just the beginning of the journey, which is why our team takes the time to walk every customer through assembly, answer questions, and make sure everything is working exactly as it should. There's never any rush—we want every customer to feel confident and excited about their new investment. It means the world to us to hear that you "freaking love it!" Our mission is to help people improve their health, recovery, wellness, and daily routine with products they can rely on and a customer support team that's there whenever they need us. We'll be sure to share your kind words with Guillermo and Josh—they'll be thrilled to know they made such a positive impact on your experience. Thank you again for placing your trust in Titan Wellness and for recommending us to others. If you ever have questions, need maintenance tips, or simply need assistance in the future, our team is always just a phone call or email away. Phone: (833) 865-7900 Email: [email protected] God bless you as well, and thank you for being a valued member of the Titan Wellness family. We wish you many years of health, recovery, and enjoyment with your cold plunge!
Jason C.
I can’t say enough good things about my experience with Titan Wellness and their customer service. Guillermo went above and beyond to help me with an issue involving my cold plunge order. He took the time to personally track down my product, kept me informed throughout the process, and made sure it was shipped out lightning fast. In today’s world, it’s rare to find someone who genuinely cares about making things right, but Guillermo exceeded every expectation. His professionalism, communication, and dedication to customer satisfaction were outstanding. From start to finish, Titan Wellness has provided exceptional customer service and support. It’s clear they stand behind their products and truly value their customers. If you’re considering purchasing a cold plunge, you can buy with confidence knowing their team will take care of you every step of the way. Highly recommended! Thank you Guillermo and Victor and the entire Titan family
Response from Voted #1 Wellness BrandJul 25, 2026
Thank you so much for taking the time to share such an incredible review and for your kind words about your experience with Titan Wellness. We are truly grateful for your support and are thrilled to hear that Guillermo was able to provide the level of service we strive to deliver every day. We will be sure to share your feedback with both Guillermo and Victor—they'll be delighted to know their efforts made such a positive impact. At Titan Wellness, we believe that purchasing a cold plunge is just the beginning of the customer relationship. Our commitment is to provide exceptional support before, during, and long after your purchase. Whether it's tracking an order, answering product questions, helping with setup, troubleshooting, warranty assistance, or offering general guidance, our U.S.-based support team is always here to help. We sincerely appreciate your recognition of Guillermo's professionalism, communication, and dedication. We take great pride in treating every customer the way we would want to be treated ourselves, and reviews like yours remind us why we work so hard. If you ever need anything in the future, please don't hesitate to reach out. Our team is available Monday through Friday, 10:00 a.m.–6:00 p.m. PST. Phone: (833) 865-7900 Email: [email protected] Website: www.titan-wellness.com From everyone at Titan Wellness—especially Guillermo, Victor, and the entire team—thank you for trusting us with your wellness journey. We hope you enjoy your cold plunge for many years to come, and we look forward to serving you again in the future. Welcome to the Titan family!
Dylan A.
Martin immediately reached out to me about my new purchase for the one horsepower Titan chiller and was able to answer all the questions I had. He was extremely helpful and knowledgeable and I definitely give him a five-star as well as Titan Wellness
Response from Voted #1 Wellness BrandJul 24, 2026
Thank you so much for your outstanding 5-star review! We're delighted to hear that Martin reached out promptly after your purchase and was able to answer all of your questions about your new 1 HP Titan Chiller. Providing proactive, knowledgeable, and personalized customer service is something we take great pride in, and we're thrilled that Martin delivered the experience you deserved. We'll be sure to share your kind words with Martin. Recognition like yours means a great deal to our team and motivates us to continue providing exceptional service to every customer. We sincerely appreciate your trust in Titan Wellness and are confident you'll love the performance of your new 1 HP chiller. If you ever need assistance with setup, maintenance, troubleshooting, or have any questions in the future, our U.S.-based support team is always happy to help. Contact Titan Wellness: • Phone: (833) 865-7900 • Email: [email protected] • Monday–Friday, 10:00 AM – 6:00 PM PST Thank you again for choosing Titan Wellness and for recognizing Martin with a 5-star review. We truly appreciate your support and welcome you to the Titan Wellness family!
Joe D.
Great customer service from Martin. Answered all my questions
Response from Voted #1 Wellness BrandJul 22, 2026
Thank you for your 5-star review! We're delighted to hear that Martin provided great customer service and was able to answer all of your questions. We'll be sure to share your kind words with him. We truly appreciate your support and thank you for choosing Titan Wellness. Enjoy your cold plunge!
Anthony G.
Victor was our Titan rep for our University men’s soccer program. He was one of the most helpful reps I’ve ever had. Hooked us up with a good deal. And we will be using titan for a lot of our sports programs moving forward. We look forward to the quality of tub we receive. And if you work with Titan, ask for Victor!
Response from Voted #1 Wellness BrandJul 22, 2026
Thank you so much for your outstanding review and recommendation! We're honored to support your university men's soccer program. Victor is dedicated to providing exceptional service, and we're thrilled to hear he was able to answer your needs and secure a great solution for your team. We truly appreciate your trust in Titan Wellness and look forward to supporting your soccer program—and many more of your athletic programs—for years to come. Thank you for choosing Titan!