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Voted #1 Wellness Brand (titan-wellness.com) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
titan-wellness.com
Website
titan-wellness.com
Category
Equipment & Associations
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I suffer from rheumatoid arthritis when nothing else helped my joint pain. I opted to try the Titan Cold Plunge I could not believe how much better I felt. It gave me so much energy. If you suffer from pain every day like I do, I would definitely recommend it even my information levels are much lower than they were. The customer service of this company is also excellent. I would definitely recommend.
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Maria,
Thank you so much for sharing your experience! We’re really glad to hear you’ve had such a positive experience and felt well supported. We truly appreciate you taking the time to leave your feedback.
AA
Alexander A.
I’ve had the Titan Wellness Arctic…
I’ve had the Titan Wellness Arctic Triumph Cold Plunge with the chiller for about two months now, and I’ve been extremely happy with both the product and the overall experience with Titan Wellness.
Setup was surprisingly easy. The chiller and pump came with quite a few pieces, so initially I thought it might be a complicated process, but everything was comprehensive, user-friendly, and straightforward to install. I had everything up and running without any issues.
Since setting it up, I’ve plunged every single day, and the chiller has done a great job keeping the water consistently at the temperature I want. That reliability has probably been the biggest thing for me. I wanted something I could use daily without constantly having to mess with it, and so far, that’s exactly what this has been.
I’ve also been really impressed with the quality of the tub itself. Even though it’s inflatable, it feels surprisingly durable and substantial. I went with the white, which has a really clean, crisp look and fits nicely into the space. I purchased this as more of a temporary cold plunge solution, but after using it every day for two months, it has proven to be extremely reliable and I haven’t had any issues with it.
I also have to mention the customer service. I recently called because I needed some help with changing out a filter and spoke with Joe. The customer service from Titan Wellness has been above par. They’ve been incredibly helpful, responsive, and genuinely willing to go the extra mile to make sure I have what I need.
Overall, I’ve had a great experience with the Arctic Triumph bundle and with Titan Wellness as a company. After two months of daily use, I can confidently say it has been reliable, easy to maintain, and a great addition to my daily routine. Definitely recommend it to anyone looking for a solid cold plunge and chiller setup.
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Alexander,
Thank you so much for the detailed review! We’re really glad to hear you’ve had such a positive experience and that everything has been easy to use and reliable so far. We truly appreciate you taking the time to share your feedback.
RT
Rob T.
Joe and his team of support have been…
Joe and his team of support have been great so far. I have ran into some issues but they have been great in helping me out
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Rob,
Thank you so much for the kind review! We’re really glad to hear you’ve been well supported and that the issues you ran into were handled smoothly. We truly appreciate you taking the time to share your feedback.
WN
Wade N.
Customer service has been phenomenal
Customer service has been phenomenal, Martin helped me choose the correct chiller for my setup and got it shipped extremely fast! 5 stars ⭐️ all day!
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Wade,
Thank you so much for the great review! We’re really glad to hear you had a smooth experience and received the help you needed. We truly appreciate you taking the time to share your feedback.
JL
Joe L.
Very Satisfied
Overall, I’m very pleased with my 1/3 hp chiller. After a little over a year, I experienced an issue with one of the fans, but Josh has been extremely helpful in getting me the replacement part I needed along with simple clear instructions on how to install it! BTW, they did offer to do the installation, but since I’m on the East Coast and they’re on the West Coast, I elected to perform the replacement myself instead of sending it to them.
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Joe,
Thank you so much for the thoughtful review! We’re really glad to hear the issue was handled smoothly and that you received the guidance you needed. We truly appreciate you taking the time to share your experience.
MB
Mark B.
I purchased a cooler i had some…
I purchased a cooler i had some issues setting up the unit. Called customer service talked to Joe. Walked me through the steps working great
Thanks Joe for all the help
Mark burnidge
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Mark,
Thank you so much for the kind review! We’re really glad to hear you were able to get everything set up and working properly. We truly appreciate you taking the time to share your feedback.
TH
Thomas
Titan Wellness has a number one staff member
Titan Wellness has a number one staff member named Martin. He was absolutely amazing and helped me throughout the entire process from beginning to end. Martin was incredibly helpful, patient, professional, and genuinely cared about making sure I was taken care of. The level of customer service he provided was exceptional, and Titan is extremely lucky to have him on their team. He represents the company incredibly well and deserves recognition for the way he treats and helps customers. Thank you, Martin, for everything!
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Thomas,
Thank you so much for the thoughtful review! We’re really glad to hear you felt well supported throughout the entire process. We truly appreciate you taking the time to share your experience.
MC
Michael C.
I called because of an issue with my…
I called because of an issue with my filter change and Josh gave me the help I needed and resolved the issue quickly.
Response from Voted #1 Wellness BrandSep 11, 2026
Hi Michael,
Thank you so much for the kind review! We’re really glad to hear your issue was resolved quickly and that you received the help you needed. We truly appreciate you taking the time to share your feedback.