Lisa T.
Customer Service Representative Victor
Called and spoke with Victor about our Titan Pro + Chiller and status of repair - Victor kept me on the line when he checked the status - offered to send a video of the repair and also guaranteed that the repaired chiller would be sent on Fed Ex that very day. Victor was polite and courteous.
Response from Voted #1 Wellness BrandNov 17, 2025
Thanks for the great Titan Review, Lisa! We are glad Victor provided polite and efficient support while updating you on your Titan Pro + Chiller repair. Sending the video and confirming same day FedEx shipping is exactly the level of care we aim for at Titan Wellness. If you ever need anything, visit titanplunge.com or call 833 865 7900.