Tires PlusReviews of tiresplus.com

The manager Brandon Smith was excellent. I needed help and they were willing to take the time to fix a tire, even though it was close to quitting time. I was very grateful and they were so considerate and helpful.

I had a great experience today at tireplus on 10th Avenue in Lakeworth,FL. They always assist me quickly and they take the best care of my concern and needs . I been taking my car there 3 years. Thanks for the great service 😀 Patricia

DANGER - EXTREME CAUTION NEEDED!!! DO NOT PURHCASE TIRES OR HAVE THEM DO ANY TIRE SERVICES. URGENT _ MUST READ - 6/19/24 son took van to Tires Plus in Onalaska. Tires were rotated/oil changed. He is local and stayed in town until 6/28 when he went to Brewer game and returned on 6/30. On the way home he messaged me that something was wrong and the van was making a noise and I advised to schedule an appoint and he emailed Tires Plus for an appointment before continuing home (we have confirmation of this). He continued on and about 45 minutes later while on interstate I90 by Portage in the left lane doing 70 mph with 4 adults in the vehicle the left front tire goes flying off the car and comes to a screeching halt. He was able to get it on the shoulder, lucky to be alive and not have killed or injured others, a tow truck and policy were called, tire was not found. It was towed to Madison which is the nearest Firestone/Tires Plus. Jerod the manager at that store couldn't be nicer and said that "to be clear, you will not have to pay for any repairs for the vehicle" and he was understanding and compassionate. I tried to work through the process with the Onalaska store, I called and left messages a handful of times of which I have verification and Matt not once called me back. Keeping it short Matt the manager at the Onalaska store assured me a claim had been filed on 7/11, it was not. I waited to hear back, to hear anything and did not and on 7/16 I called back and once again was told it was and when pressed he could not give me any claim/file number or contact info of any kind. I was not satisfied with that answer and searched for some number to call to find out anything and called 1-800-543-7522 and only then found out less then 30 minutes ago a claim was just filed, only after I called him asking again. He flat out lied to me and never showed any concern of any sort at any point. My vehicle to this day is not repaired, my local Firestone manager (I don't live in La Crosse) has been trying to help as she as well knows this is not right and not my fault and yet the claims teams says that the fire falling off is consistent with hitting a curb or a pothole. There are no curbs on the interstate. I emailed on 8/13/2024 the email the say to when someone responds to these reviews with my case number that is often mention in these posts saying to do and they can help and no response 4 days later so saying to do so is just lip service on their part. If the store owner wants to reach out to me they have my name and address and contact info from the services and claim/file number. For pics see pics on my Google review.

I bought news tires and left vehicle there all day, when it was time to pick-up vehicle the store was closing. So no one got into passenger side of car till the next morning and that's when the damage was noticed, called tires plus and manager said there is no way his employees would have damaged my vehicle. Tires Plus refused to fix the damage and basically said I did the damage to my vehicle. I would give them a zero star but 1 is the lowest star. Beware of Tires Plus, take a video of car before leaving it with them and no cameras inside or outside of shop.

I drop my car off on Tuesday evening because of a nail in my tire. On Wednesday morning I was at the shop and spoke with the manager Rick about the tire,gave him my keys and went on my way. I returned 7hrs. later and no fixed tire. After confronting Mr. Rick about his disrespectfulness.And not informing me that if there was a problem , I would have went elsewhere but to hear a bunch of excuses was not acceptable to me. I choose Not. To do business anymore with the aloma Location in Winter Park FL. Rick being disrespectful with the fact I was there at 7.30 am and to returned 7hrs. later and you didn't even make a attempt to fix my flat is unbelievable. Was l not the right COLOR!!! MY NAME IS CURTIS

Made an appointment at 10am for a tire,the person at counter said they had the tire,it's now 3:30 & still sitting here,no communication skills at all .plus the man that came in beside me got out before me,terrible customer service.

My sister called and made an appointment to take her truck in for her AC she sat there for 4 hours for them to take a look at the truck and then they advised her that the mechanic does not want to do the work because it takes 10 hours! Why are you even in business if you don't want to do the work? We have given tires Plus a lot of money since we moved up here in 1988 but I can guarantee you one thing this is the last day we will contact them we will go to the Firestone in Wesley Chapel for all of our future work on our vehicles

If you have any kind of handicap (I have Pulmonary Hypertension--high blood pressure in the arteries of the lungs) DON'T GO TO TIRES PLUS IN NORTH AUGUSTA!! I drove there and stopped my car by one of the open bays. There were workers inside the garage. NOT ONE of them came to my car to ask if they could help me. I finally had to WALK TO THE DOOR OF THE "SHOWROOM" for someone to respond. All I needed was one tire fixed as it had a nail in it. i was wearing my oxygen. One employee came to the car and looked at me like I just magically showed up. They offered NO HELP AT ALL to me! I WOULD NOT RECOMMEND TIRES PLUS FOR ANY SERVICE. FIND SOME OTHER PLACE TO GIVE YOUR BUSINESS.