Tires PlusReviews of tiresplus.com

The worst place to take your car to be fixed. I took my car at their Pembroke pine location ( PEMBROKE PINES - 15907 PINES BLVD, PEMBROKE PINES, FL. 33027-1201 ) and the car came worst than I brought it and when I complained about in the same day, they wanted to charge me more for their mistake or bad service.

The guys at Tires Plus we're helpful on the phone to make sure they had the right tire in stock after a tire blowout to meeting them in person. Very kind. The work was done quickly!!! Their service was exceptional.

Tiresplus ia a joke! I took my car for brake service and had to return 4 times without having all the issues solved. After writing a review on Google, customer service reached out and it follows the pattern of extremely poor service. My case was supposedly escalated and the regional manager was going to contact me in 2 days… guess what? That never happened. Stay away from this business!

I just spent 11 hours over two days at this store not due to any fault of the current employees. I found the current temporary manager, Nelly, was extremely professional. Whether he was speaking on the phone or working directly with customers, he was courtesy and always had a smile on his face. I wished my manager at Tires Plus in Indy had these qualities. He and his team member Mike, were outstanding. Hats off to the both of them! Jim L. Indy

I guess after seeing all the bad reviews I dont know how this company can still be in business. They are thieves. After approx 10 years of dealing with these ppl, I was so disappointed to realize how they gouch their prices. I took my GMC Terrain because the steering wheel was making a graspy noice, James who took care of me he said that maybe it was the motor mounts but couldnt be certain but they needed replacement badly, so i told him to go ahead, I was charged almost 2000.00 to replace all 4. 2 weeks later I had an issue with the transmission which they do not repair (Thank God) my next door neighbor blindly referred me to her mechanice cause she said he was the best and he comes out to your home to do the repairs, I called him and he came out, boy was she right this guy is the best I have ever encountered, he told me all that was wrong as there were a few things that needed attention, he also told me that the motor mounts were after market, I was never told that they were going to replace my OEM motor mounts with aftermarket, which they should tell u, and 2000 for aftermarket? also he noticed that they never checked my fluid as the engine oil was almost empty so was my brake fluid, this is not acceptable. I called Tire Plus and spoke to James, all he could say was "Im sorry" repeadly and as per the engine oil he blame it on the mechanic, for real? So i told him I was going to compaint to corporate. That didnt do any good either, I called they gave me a claim no, and was told that an area manager or supervisor would get back to me within 48 hrs, well that never happened, I called again and gave the customer serv agent the claim no, she said she was going to escalete it, is been over a week and no calls, so I guess with Tire plus is all a game, they could care less as long as they can get away stealing your money. DO NOT USE TIRE PLUS IF U DONT WANT TO GET RIPPED OFF. STAY AWAY.

***Scam Alert*** I'd give zero stars if I could. Do not use this business. When I booked an appointment for a road force balance the guy on the phone give me the price for balance but then says extra will surely apply. I told him that will not apply as the vehicle was serviced the week before by places that are way more reportable than Tires Plus. So I get here this morning for balance and sure enough they are telling brakes are bad. Tech drove from parking lot to service bay. No real test drive then they said K&K didnt test drive it to know brakes were bad (truck was test driven by Land Rover and K&K) but Tires Plus can tell from parking lot to service bay breaks were bad...yeah right.This truck has been checked throughly by Land Rover and K & K Automotive. Why would I trust a janky tire place over Land Rover and K & K Automotive?Are your so called techs even ASE certified?Scammers for real. No wonder their rating is below 4 stars. Do not go here for any Automotive service! I called to get corporate number to make a complaint and manager Travis told me to Google it he didn't have it. I Googled and called corporate I was advised each store has a number for corporate to provide when requested by customer. I made a complaint against Travis as he was listening to a personal conversation on my personal phone with my husband about the trick they were trying to pull with the brakes. I certainly hope Travis is not a representative of what they think a good manager is? I went to K&K immediately after leaving this hell hole. Once again, brakes are fine ..... so tell who's trying to get over on who? Go to Rice Tires on Tilco instead. *** Update*** Just left Rice Tires on Tilco Dr. Balance completed and 3rd opinion saying brakes in good shape!

I had a horrible experience at Tires Plus in Palm Springs, FL. I was manipulated and intentionally lied to about everything from my car needing an oil change for full synthetic at 5k miles, to bushings falling out from under my car. I had to bring my car back 2 more times after that to complain about a clunking noise from the breaks. They never fixed it, said they didn't hear or see anything. In the end it cost me over $4k of work, only to have them absolutely destroy my rotors less then 5 months later. I had to take my car to the dealer ship for them to fix it, only to find out they weren't installed properly, and were missing a shim kit.

The individual who made my time at Tire Plus amazing was Fred. He is professional, kind and patient. After getting a flat on the turnpike and reaching the Tire Plus location on Pines and 157 he made the process simple and efficient. Tire Plus is fortunate to have an associate like Fred, please take the time to commend him. Ray,