Tires PlusReviews of tiresplus.com

Superb service from Christopher and Rayon at your Bonita Springs garage. We went in for a puncture repair and this was done very quickly and efficiently. Great price and can highly recommend.

They claim they are willing to fix flat tires. I don't think so. I had a flat. A nail in the middle of the tire tread. They said they couldn't fix it because my tire had dry rot. Although they claimed they could plug the hole, they said It would no longer seal around the rim because I drove it while flat. Not true. I took it home, filled the hole with a plug and it held air just fine. No leaks around the rim. They wanted to upsell me to a new tire and/or a whole new set of tires. I just don't believe they want to fix flats because there's no money in it for them. I'm not saying all Tires Plus' are bad but when you have nearly 75% 1-star reviews, that tells you something.

I brought my car in for an alarming. And they always charge me over nine hundred dollars for ball joints on bith sides, which were not required. Avoid this place as they're only looking to upcharge you and raise their commissions.

Subiel Usaman was very transparent and super helpful, he explain everything really well. I got all 4 tires replaced and alignment. He help me and show me that work that my car was getting done. thank you!!!

Hello, I went to Tires Plus in Perry, GA, for a tire alignment and two new tires. After leaving, I noticed my tires weren’t balanced, and my steering wheel was shaking uncontrollably. I called the location and returned the next day, only to be told that a new mechanic had failed to properly balance the wheels and complete the alignment. On top of that, they never performed the tire rotation. When I contacted customer service, the experience was just as frustrating. I will never have my vehicle serviced there again.

Was a little concerned reading all the bad reviews but just had four tires put on a MB SUV at Tires Plus on Congress Ave in Delray Beach. Jeff and Stephan could not have been more accommodating to deal with. Got there at opening and was out in 90 minutes. Prices were great. Based on comments at the many locations, it seems Tires vs. other more mechanical services are totally different. Maybe that’s why they are called TIRES Plus and not BRAKES Plus. Just sayin..

TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tires Plus/Bridgestone refused to fully reimburse me for the damage. In May 2024, I had the brakes replaced on my Ford F-150 at the Annandale, VA Tires Plus store. I had to bring it back in twice more within a week for further work because the brand-new brakes were squealing. A few weeks later the parking brake assembly on my rear passenger side wheel came apart while I was driving. Not only was this dangerous, it caused a significant amount of damage. I took my truck to a Ford dealership and they had to do $4,323 worth of work to repair the damage. Because no one else touched my brakes, the work the Tires Plus store did was likely the cause of the issue. As soon as I got home from bringing my truck to the Ford dealership and before they had even looked at it, I called the Tires Plus store to let them know what happened and that I would be filing a claim. The manager told me to let him know how much it cost and he would then pass it along through the proper channels. Once the damage was repaired a few days later, I called the store to let the manager know how much it cost me and the manager then filed a claim through the corporate channels. A few days later, I was contacted by a claims rep but he said because they did not have a 3rd party inspect the damage they would not pay out the full claim. This was the first I heard about the requirement to have a 3rd party look at the damage in order to file a claim. The manager didn’t mention it when I called (before any work was done at the Ford dealership), nothing I signed said anything about it, and I could not find anything on your website that said a 3rd party was a requirement. I would argue the Ford dealership could have been used as a 3rd party expert. Furthermore, I still have all of the damaged parts and offered to have a 3rd party come look at them. None of this sufficed for the claims rep and therefore my claim was not offered to be fully reimbursed. Being out over $4,000 and the whole ordeal in general is quite frustrating. However, being steamrolled by the claims office and not having them actually consider the claim fairly is the worst part. If they would have actually talked to the Ford dealership (the claims rep says he did but I asked around at the dealership afterward and no one said they had spoken to him) or actually brought in a 3rd party to look at the parts I have and the third party then said it was not the fault of Tires Plus, I would at least feel like Tires Plus/Bridgestone treated me fairly. Unfortunately, that is not the case. I would highly recommend avoiding Tires Plus/Bridgestone at all costs.

I had a nail in my tire and called and asked for a Yokohama replacement tire for my 2022 Subaru Outback. Dropped off car and later went to pick up car only to find they put a Firestone tire on my car. They did have the Yokohama tire, but wanted $ 55.- more than the Firestone. The local Tire Shop store that is a dealer did not have this markup. Decided to keep the Firestone, but not going to this store again.