Tin LegReviews of tinleg.com

A very convenient, fast, and user-friendly portal to choose and order the right insurance for your travel. Great prices.

I have used tin leg before and I trust them. That's why I went with them.

My wife and I planned a Viking ocean cruise to celebrate our 80th birthdays, but my wife's health deteriorated before the trip so we made a claim. The good news is that Tin Leg approved the claim for the total amount we were out after canceling the trip. The claim process was at times tedious and, like others, it seemed to me that I was asked for the same documentation more than once. What I found most annoying was getting emails from someone who would say, for example, "I have reviewed your payments..." but they were never signed. No name was given. So you were always dealing with the anonymous "Tin Leg Claims Team." But, bottom line, they came through for us. We had a good experience.

Simple easy process with all information at your fingertips. Can quote different rates and share with my clients. Makes an Travel Agent's life uncomplicated!

This company has done everything to avoid paying a claim - I have used several others in the past and had no problem when I had to make a claim. I was traveling with my family and this one was a little cheaper. I should have went with my gut - cheaper is not better. I wasted my money on a policy with a legit claim and they pulled every angle to avoid any accountability- WORTHLESS - DO NOT GIVE THEM BUSINESS Corey

Ease of use of the website for comparison was great. I also called with questions and was pleased with how well the representative answered and clarified information for me. She was very patient, listened and answered to my satisfaction.

I bought Tin Leg travel insurance for a July 10–Aug 15 trip, believing I would be covered during that time. On July 29, during my covered dates, I needed emergency surgery abroad. Terrifying and expensive. Tin Leg told me to pay the hospital upfront (over $14,000) and then request reimbursement. After submitting everything, Tin Leg denied my claim because I booked my return flight after I left. This requirement is not written anywhere in the policy. Tin Leg is enforcing rules that do not exist in the contract and leaving me with massive medical bills. This has been financially and emotionally devastating. Travelers beware.

The website is easy to use and they provide sufficient policy options to cover our needs. We filed a claim on our last trip to Africa and they worked with us to process the claim and paid out according to our understanding of the policy. We are booking with them again mainly due to our experience with them last year.