Tin LegReviews of tinleg.com

No problem in the past

I just learned about the company by chance and decided to check it out. 1)Very straightforward and to the point questions; 2) simple description; 3)rates comparison; 4)multiple choices; 5)competitive rates.

We input requested data and were presented with page of at least 7 or 8 options, with various carriers and ratings on each. We easily chose the right one and purchased online. We received confirmation immediately and paper copies within a few days. Great price options and very nice online experience.

Fairly easy place to begin to review and compare policies and rates although I relied heavily on AI for help and advice.

Easy, fast and informative

I purchased a TinLeg Gold travel insurance policy through Squaremouth, and I feel that I was completely misled. My claim was denied because I didn’t return to the same location I departed from, even though I was in the country I listed as covered, and my travel dates matched my policy. This “requirement” is not clearly stated anywhere on TinLeg’s website or in their purchase flow. Only after filing a legitimate claim did they point to this as a reason for denial. To me, that feels deceptive, as it buries restrictions in fine print while marketing broad coverage. If a policy won’t cover you unless your trip starts and ends at the same airport/city, that should be explicitly stated before purchase, not discovered when you need help most. Travel insurance is supposed to provide peace of mind. Instead, TinLeg left me stressed, out of pocket, and feeling scammed. I would strongly caution others to read every exclusion with a magnifying glass before considering this company. 10/6/25 Update: Tin Leg’s response claims my coverage was denied because I “entered incorrect departure or return dates.” That’s inaccurate. The dates I entered were the exact dates I would be physically present in the location for which I purchased coverage, which was the period for which I actually needed insurance. It was very unclear during purchase and the confirmation that choosing any other range of dates (for example, including a domestic layover or travel time before or after the insured country) would invalidate the policy entirely. With international travel, especially, I feel details on what could void your coverage should be more clearly stated and more up front. It feels misleading that a single technicality, one that wasn’t clearly disclosed, was used to deny my claim despite what I honestly thought was my accurate travel information. I’d love to have more transparency in how coverage dates are represented and sold. Consumers deserve clear communication, not gotcha clauses hidden behind vague forms.

The webiste is easy to navigate. I liked how my travel insurance options were easy to compare. Everything was crystal clear.

It was very easy to understand and select the options and benefit amounts.