Timbuk2Reviews of timbuk2.com

Response from Timbuk2Mar 25, 2026

Thanks for your feedback—and we hear you on the timing! We sincerely apologize for the delay in getting this to you. That’s not the experience we aim to provide. We’re really glad to hear that the team member who helped you made a positive impression—we’ll be sure to pass that along. Your patience means a lot to us.

Response from Timbuk2Mar 25, 2026

Thank you so much! We love hearing that your custom bag is turning heads—that’s exactly what we aim for. It means a lot that you’re enjoying it!

Response from Timbuk2Mar 25, 2026

Thank you for your continued support over the years! It means a lot to hear from someone who’s been with Timbuk2 through backpacks, messengers, and luggage. We’re glad to know our gear has consistently held up and delivered the durability you expect. Appreciate you being part of the Timbuk2 community!

Response from Timbuk2Mar 25, 2026

Thank you so much for the love—and for being part of the Timbuk2 family! We’re honored to hear this isn’t your first bag and that it’s your favorite crossbody yet. It’s especially awesome that your first one came as swag and turned into a gift for your sister—great taste runs in the family. Hope you both get tons of adventures out of them!

Response from Timbuk2Mar 25, 2026

Thank you for your feedback—we’re really sorry to hear that the fabric didn’t meet your expectations. We understand how important material quality is, and we truly appreciate your suggestion for more cotton or natural fiber options. Your input is valuable, and we appreciate your feedback!

Response from Timbuk2Mar 25, 2026

We’re very sorry to hear about your experience with our warranty process. This is certainly not the experience we want for our customers, and we understand your frustration. We truly value your feedback, as it helps us improve our products and service. We are reaching out to you directly to discuss this further and find a resolution that works for you. Please expect our message shortly, and we hope to make things right. Thank you for giving us the opportunity to address this.

Response from Timbuk2Mar 25, 2026

Thanks for the great review! We’re glad you’re enjoying both sizes for travel—and that the wheel-free design makes a difference. A sling bag sounds like a perfect next pick—happy to recommend one if you want!

Response from Timbuk2Mar 25, 2026

Love hearing that—thanks for sticking with us! It means a lot that you came back for a second bag (and we’re honored it won’t be your last). Here’s to many more miles together with Timbuk2!