Robert M.
Amazing experience
Amazing experience

Providing the best research chemicals, the widest variety of carrier services, and bar-none the best customer service in existence! Tianeptine Sodium, Tianeptine Sulfate, Tianeptine Free-Acid, and more products to come!
Tianeptine Depot (tianeptine-depot.com) has 388 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Robert M.
Amazing experience
Bear
This most recent transaction was quite irritating. The website mentioned the product was available on backorder. I had no issue with that. However, I did try to reach out and get an estimation on when it would be shipped. There was no response, but they did print a shipping label pretty quickly. Somehow, that felt like the response. Which, I get it. Actions speak louder than words, etc., etc. The problem with that, is that it's not always the case. The label sat, awaiting the first scan from USPS for a week. I tried speaking with someone via email, phone, text messages, their inquiry service on the website (which is essentially email), and finally X (formerly Twitter). Not one reply for one week. And it turned out, it had nothing to do with backorders, unless they are being untruthful on their X (Twitter). This is because, by day 2 or 3 after my order, the company was already posting they had gotten all the backorders out and new orders were also going out. Customers were replying on X (Twitter), confirming this. Now, this is my train of thought with some criticism that this company could learn from and do better for its customers: You can tell me not to use USPS because it's not reliable or that they didn't do their job correctly. Then, don't offer USPS if it's always unreliable for your company. I personally have never had a problem with them my entire life. Also, yes, USPS is supposed to scan all packages upon receiving them for shipment. As the shipper, I would make it a priority to make sure they do so. It's not hard. You just have to ask. Then, there will be no excuse for packages sitting for days on a "waiting for pick-up" scan. But maybe, these packages are just being dropped off at a mailbox or some location, with minimal customer service. That's an automatic failure, in my opinion. That's like asking for delays. Now, if it was legitimately lost, I get. If the information on their X (Twitter) is misleading or false, I don't get it. It is now out of the company's hands, as the package was finally scanned and in transit. But that is besides the point. After, 7 days of trying to get in contact with this company via every method available on their website and emails (which is confusing because there are a variety of emails and phone numbers for the same avenues of service) I didn't receive one reply. And this, in my opinion, is unethical given the nature of the transaction, which historically, in the history of the internet, has a reputation for getting people ripped off (not necessarily with this company, but in general). This includes using payment methods that are not easily refundable, like Zelle, if it turns out to be fraudulent. Also, when people are paying a company for products or services, communication is key so that people can plan accordingly. Now, the product last time was great. But even if it's still great (I'm waiting to receive it and that is now on USPS. It's not necessarily late in transit either) it's not great enough to make up for the lack of communication in relation to unexpected delays. It doesn't mean I wouldn't order again at this point. But I would definitely consider the lengthy time it may actually take, despite indirect claims stating otherwise. TLDR: unexpected delays, no communication, no reliable contact information, feels like a scam even though it's not (yet), GREAT PRODUCT that does not make up for UNEXPECTED DELAYS when there is NO COMMUNICATION
AB
Great products.
Alex
The shipping has been solid the past year I've used them , and they get it out same day if you place it before cut off time. Quality has increased as well. Only downside is when they run out of stock but it's usually never more than a few days. Best vendor out there, best prices.
S K.
Very fast shipping and great Quality
J. S.
Great people. Fast shipping.
Airan A.
Always great in terms of delivering the stuff and quality of the product!
Joe H.
Everything was great. Just wish you all shipped to Florida like the others I order from.