ARB
Delivery/Reshipment/Email Response Time Issue
UPS has claimed to have delivered my package but it is no where to be found. This was an urgent next day air order. Been checking all over and calling UPS Customer Service with no results. Emailed TD immediately to start the process of filing a claim and reshipment or at the very least a refund but they cant issue a refund. Also, it takes them a long time to respond to emails which is unfortunate since this is so urgent. TD has been helpful in the past with getting things resolved in a timely manner but its a bit slow and frustrating this time around. Now I'm screwed out a lot of money for no product.
Response from Tianeptine DepotApr 1, 2026
We hate seeing a customer going through this... I hope moving forward we can better serve you. we appreciate your review and will get you what you need next time. Thank you for being a valued customer


