ThriveworksReviews of thriveworks.com

Response from ThriveworksJan 29, 2025

Hi Ursina, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims extremely seriously here, as we truly strive to offer the absolute best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Response from ThriveworksJan 16, 2025

Hi there SCV, we're sorry to hear about your experience. We understand how frustrating this must have been for you, and we’d like to see if we can help. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together. We appreciate the chance to help.

Response from ThriveworksJan 16, 2025

Hi there Sara, we're sorry to hear about your experience. We understand that the situation you described must be frustrating, and we'd like to see what we can do to help. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together. We're truly sorry for the trouble you've experienced and appreciate the opportunity to help!

Response from ThriveworksJan 10, 2025

Hi there Caroline, we're sorry to hear about your experience. We understand how frustrating this must have been for you, and we'd like the chance to look into this further. We'd love to understand what went wrong here so we can improve our processes and communication efforts moving forward. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We appreciate the chance to help.

Response from ThriveworksDec 30, 2024

Hello Vick, we appreciate you taking the time to share your thoughts with us. We're disappointed to learn that our service fell short of your expectations, especially regarding billing. We genuinely strive to ensure every client has a positive journey with Thriveworks, and your feedback helps us identify areas for improvement. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Response from ThriveworksDec 10, 2024

Hi Nelly, we want to thank you for reaching out and making us aware of this situation. We understand how frustrating this must have been for you, and we’re here to help. Let’s work together to find a solution and ensure you have the support you need moving forward. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together. We're truly sorry for the trouble you've experienced and appreciate the opportunity to help!

Response from ThriveworksDec 4, 2024

Hi Takeya, this is the complete opposite of the experience we want anyone to have at Thriveworks. We're disappointed to learn that our service fell short of your expectations, especially regarding billing. We genuinely strive to ensure every client has a positive journey with Thriveworks, and your feedback helps us identify areas for improvement. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Response from ThriveworksDec 3, 2024

Hi Kara, we're so sorry to read this -- the last thing we want to do is have an adverse affect on mental health! It's our goal to make sure every client has a positive experience at our practice, and the experience you've described with billing sounds really frustrating. We'd like to learn more about what happened and see what we can do to make your situation better. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.