Thriveworks Reviews | Read Customer Reviews of thriveworks.com

ThriveworksReviews of thriveworks.com

2.6370 reviews
Mental Health
1000 Jefferson St Suite 1B, Lynchburg, Virginia

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Thriveworks

About Thriveworks

At Thriveworks, you can get therapy online & in person. We offer individual therapy (for kids, teens, & adults), couples & marriage counseling, psychiatry by video in many states, and more—and we accept most insurances. Choose your ideal provider and start therapy within 3-5 days.Our licensed providers create personalized treatment plans for challenges like anxiety and depression. Our support team is available with extended hours to help book an appointment, or you can book online.Established in 2008, Thriveworks is a leading mental health provider working to make therapy better for everyone. We provide best-practice care & foster a supportive environment our clinicians can thrive in.

Thriveworks (thriveworks.com) has 370 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.

Also known as: thriveworks.com
Website: thriveworks.com
Category: Mental Health
Location: Lynchburg, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Thriveworks reviews

370 approved reviews, newest moderated first

Heidi T.
May 11, 2025
Huge Scam
Huge Scam, don’t use this company. They over charge you and just want your money. They don’t care about helping you at all.
Response from ThriveworksMay 13, 2025
Hi Heidi, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims extremely seriously here, as we truly strive to offer the absolute best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.
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Christina
May 11, 2025
I absolutely love my therapist
I absolutely love my therapist, she is such a kind and understanding human being and has helped me TREMENDOUSLY to get out of a depression rut. She is a lifesaver!
Response from ThriveworksMay 12, 2025
Hello Christina! Thank you for brightening our day with your kind review! We’re thrilled to learn about your positive experience with your therapist. We’re so grateful to be part of your journey.
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Cassandra
May 8, 2025
I am half way in my healing process.
My counselor has the competence in what she is doing. Also, she has been patient with me throughout my journey, so I appreciate that.
Response from ThriveworksMay 9, 2025
Hi Cassandra! Thank you for taking the time to leave a review. We're so happy you had a great experience with our services. We're honored to have been a part of your journey towards growth and well-being.
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Randolph T.
May 5, 2025
The people working here are excellent
The people working here are excellent. It’s really that simple.
Response from ThriveworksMay 6, 2025
Hello Randolph, we're absolutely delighted to hear about your positive experience with our counseling services! We’re so grateful to be part of your journey.
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Marrisha
Apr 29, 2025
Therapy is needed no matter how good life is.
I love how patient and welcoming my therapist Ariel has been, I also appreciate how kind/trustworthy she seems so far. She makes me feel comfortable and confident that I am in a safe space.
Response from ThriveworksApr 29, 2025
Hello Marrisha! Thank you for brightening our day with your kind review! Your feedback inspires us to offer consistently exceptional care. We look forward to continuing to support you!
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Sheree G.
Apr 24, 2025
Getting the mental help I need
My counselor/therapist Chamonix is helping me understand why I do the things I do, and how to cope better
Response from ThriveworksApr 24, 2025
Hello Sheree, we are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Your insights motivate us to keep delivering outstanding support.
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Tina T.
Apr 23, 2025
Pleasant and painless
Agent was friendly and wry helpful. She called me by my first name and asked specifically if I minded being put on hold. She took care of my concerns quickly and concisely. Do not hesitate to contact thrive works via phone
Response from ThriveworksApr 23, 2025
Hello Tina, we're absolutely delighted to hear about your positive experience with our services! It’s feedback like yours that inspires us. We look forward to continuing to support you 😄
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George C.
Apr 22, 2025
Lauren is a well-trained
Lauren is a well-trained, experienced therapist.
Response from ThriveworksApr 22, 2025
Hi George! Thank you for your amazing review. We are so happy to hear about your positive experience with your therapist and we’re excited to support you on your path forward.
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