ThrivelabReviews of thrivelab.com

I had my first virtual appointment and I feel really good about Thrivelab. My provider explained more to me about hormones, cholesterol, and overall wellness than any other doctor I've seen before, has. She spent an hour with me to ensure I had all of my questions answered and I was comfortable with the treatment plan, and then I spoke to the representative that handles insurance and payment information.

Great service just started, will update once treatment plan is initiated and results received

This entails the almost two years I was a patient, the treatment plan we eventually got the dosage right and it was great, The service I paid for not worth a cent, I babysat these folks for nearly two years because my meds were always late at best, had two episodes where they were late for over a week once and nearly two weeks the final time. The setback due to lack of meds for two weeks was astronomical. The lack of communication in regard to everything was an absolute disappointment. --------After reply from Thrive Lab--Wed Dec 6th 2023-- Non of the issues your reply mentioned are valid, you are nearly kicking the can down the road; Logistics: can be remedied with proper planning and actually scheduling the send prior to me having to call and complain that its already late. Payment: you've had my CC on file since day one and there isnt a single time where payment did not go through. Pharmacy: They are actually the ones who ever did anything correctly. Lab completion: Never were my labs not scheduled/concluded by the timeline you determined. Rx: Never was I notified that any of my meds were out of stock. Your failure here stems from lack of communication not from any of the excuses you are reaching for...Thank you for your reply to my review. I would be happy to forward all the un-replied emails I sent if you still feel that my review is unjustified...

The process is so easy and the meds have really made a difference in my life. I feel like the process is much easier than it would be going through my regular provider. My Thrivelab provider is very knowledgeable and helpful. I appreciate her so much!

MY provider is very compassionate and professional

Caring about the whole health picture before deciding on hormone therapy RX is very refreshing!

Thought about this long and hard. As I am still experiencing unwanted side effects from one or more of their topical products I thought It best to inform those with skin sensitivity about my personal experience. To begin with the partnership between HRT suppliers and my medical doctors is zero. I think we all know that MD’s are prone to discount the reliability of HRT and strongly dissuade those like myself, who has sisters and a mother with breast cancer, from ever using HRT. And getting help from them once you’ve encountered a problem is difficult and confusing. After 9 days of use of ThriveLab Bio-estrogen and Progesterone I had an adverse skin reaction. This problem persisted for greater than 45 days. It took 3 trips to my gynecologist and a visit to urgent care to get the problem under control. While the entire area of application was inflamed and totally unbearable there was nothing that ThriveLab could do for me that I was not already doing for myself i.e., benedryl, Sitz bath with all manner of calming ingredients and I had to pay $45 for this inefficient consult as I learned that a hypo-allergenic option was available but not offered to me. I’m certain I expressed skin issues in my initial consult and was furious that did they not have a Dr on staff to prescribe a steroid to stop the inferno or have any advice other than to seek the help of a medical professional. After paying ThriveLab $172 for my HRT, $99 for a monthly plan and another $90 for 2 consultations, AND $50 copay x 3 for MD visits, $75 Urgent care visit, what I was offered in refund was $172 and an apology. If it was my company I would have offered my patient a full refund and covered their trip to the Urgent Care. Keeping any of my money was their third mistake. A frustrating, uncomfortable and unnecessary experience on every level. It should have never happened but when it did, that’s when you step up and do something to help the problem “sting” a little less. Live, learn, and do put anything on or in your body that is not backed by a Doctor who is qualified to prescribe RELIEF if their product causes a terrible adverse reaction. ***Here’s an update. I’m very sorry to all of you for not posting this sooner. I could not believe in or out of my wildest dreams that the products I used from ThriveLab caused a hair follicle problem LITERALLY from head to toe. I’m a very private person. But what happened to me should happen to no one. In addition to the adverse reactions to my skin I experienced an inexplicable allergic reaction to every hair follicle from the top of my head to EVERYWHERE! It was an absolute nightmare which I can honestly attest to has not 100% resolved…TO THIS DAY! I cannot tell you which cream it was. But as I told their staff the hair on my head had changed and went completely crazy! Frizzy, unruly and thoroughly UN-DID a fresh keratin. I wasn’t going to mention it, thinking it was just me. My body. Unique. Since the mid-September rash break-out, which btw occurred during a very fresh, very expensive keratin treatment, each of the two (2) keratin treatments I have undergone SINCE this HRT debacle ALSO have not worked! My hair feels destroyed. No life, no volume, no shine, no luster just an unruly MESS!!! I’d give anything to go back in time and steer clear of ThriveLab. They did NOT ready themselves for a user with highly sensitive skin. They sent some ridiculous half-hearted apology after I posted my negative review. But what is that worth? ZERO! An absolute nightmare from beginning to end!

Customer service is very responsive. My provider really spent the time with me covering my lab results and answering all my questions. Really feel it is a true partnership with great conversation to arrive at the best place for my treatment.