Three Bird NestReviews of threebirdnest.com

Beware their ridiculous charges for returning an item. Between the cost of shipping to send the item back and a restocking fee it cost me $20!!! They have no exchange policy. They expect you to just pay for shipping for a new item. I'll be staying away from this merchant in the future as their size guides are off too.

As a Canadian I would not recommend ordering from Three Bird Nest. Unfortunately what I ordered did not fit so I had to return for a hefty price to say the least. I paid shipping when I placed the order. I paid the shipping to return the order and then they charge me another $30 for border fees etc. a friggin ripoff is all I can say. Unless you have money to burn it’s certainly not in your best interest to order from this place. It will cost you dearly if you need to return something. Very disappointing!!!!!

I wanted to love Three Birds Nest, but don’t do it. It’s so overpriced for the quality. Be sure to order a size up- after washing their clothing for the first time in cold water and hanging to dry, the clothing shrunk so much that I was not able to wear it again. I have tried ordering a few different times to give them the benefit of the doubt, but every time the clothing and material is just not worth it. I’d be more acceptable if the price was comparable to the quality, but it’s so overpriced for the horrible grade of clothing.

I chose Three Birds Nest because they are located in the US , and their clothes are so cute and my style. I had a couple of issues, but the customer service was awesome. My emails were responded to within minutes and everything got taken care of. The dress I ordered was to wear to a garden wedding . I am 61 years old and my dress made me feel so pretty and I got tons of compliments! If you need your item in a couple of weeks I would pay for expedited shipping. That's my only complaint. But I will be purchasing more from this company

I contacted this business twice to let them know the shirt I received was falsely advertised. The description does NOT match the shirt, nor do the pictures. They don’t care whatsoever. They won’t waive the return fee for their error. They said the description of fabric type IMPLIES how it should be worn, even though the description SAYS it can be worn alone. The shirt is COMPLETELY see through. Like read a book through it see through. No remorse from them. No waiving return fees. They even said they will change the description moving forward. Ok, you agree with me but also, I’m out $60 cause I’m not going to go out in public with my undergarments on display. All over $8 return fee. This complaint is just the beginning.

I ordered an item. I had to pay for shipping. It was so big I had to return it. They charged me a $7.95 processing fee for the return. So essentially I paid $18.00 to try it on. But wait there’s more. They sent me a “happy returns” code, I put on my phone. And I had to return the item to a UPS store. But when the young girl scanned the code, she did something wrong and could not get a receipt for my return. And neither could the manager. So I had no guarantee I actually returned it. She said I would have to call them and gave me the item back. But wait they have no incoming call center. I tried calling UPS, but their call center could not connect me with a human being without a proper UpS tracking number. I left a message with Three Bird Nest. All this hassle to essentially pay their company for nothing!

The material is terrible and cheap for the prices they charge. The jewelry is gold painted and looks like something from a gumball machine. They do a good job with their photos, but save your money!

Horrible customer service. My return was lost and they keep giving me a run around and refuse to refund my purchase, even though I utilized THEIR return procedure through "Happy Returns". Cannot speak to anyone in person - all communication is via email or chat, and if nothing is resolved you have to start all over with a new rep each time you contact them. I love their clothes, but I will NEVER order from them again after this experience. Update - they finally refunded my purchase, but less the $9.95 they charged me to use the "Happy Returns" service. Does not change my review sentiments at all.