Pernille D.
Outstanding Customer service
Outstanding Customer service! Never experienced anything like it!!!
Response from ThreadlessJul 28, 2021
Hello Pernille, Thank you so much for the kind words! We're always happy to help.

Threadless exists to help artists succeed. For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- [email protected]’s make great together.
Threadless (threadless.com) has 817 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Pernille D.
Outstanding Customer service! Never experienced anything like it!!!
Response from ThreadlessJul 28, 2021
Hello Pernille, Thank you so much for the kind words! We're always happy to help.
Susannah
I don't order much online these days and I've never not had to ship something back when ordering an exchange. I will be happy to give the shirts away to a small friend!
Response from ThreadlessJul 28, 2021
Hello Susannah, We're stoked you had such a great experience working with our Help Team! We appreciate you taking the time to leave a review. Do let us know if there's ever anything else we can help with.
Lori
Customer service is above and beyond. Fabric quality and printing were excellent. Will definitely use this company again
Response from ThreadlessJul 28, 2021
Hello Lori, We're so glad you had a good experience working with our team! We're always happy to help and appreciate you taking the time to leave a review.
Blake Z.
What an amazing response! I ordered a few shirts that were too big and they are sending me new sizes, no charge and also told me to donate or gift the other shirts. So great! Thanks Threadless!
Response from ThreadlessJul 28, 2021
Hello Blake, Thanks for sharing your kind words! We're always happy to help and are glad we were able to get those tees sent out to you in the right size.
Malako M.
Threadless is the best for a lot of reasons. In my case after purchase some awesome t-shirts, my delivery was lost due to a human mistake. After they were noticed, they helped me to find a solution very fast making me a very happy customer.
Response from ThreadlessJul 28, 2021
Hello there, We're sorry to hear your order was lost but glad we were able to help! Do let us know if there's ever anything else we can help with.
kevin Z.
If I could rate this company any higher I would - let's call it "5 Stars with a bullet!" I had an issue that was was resolved so quickly and professionally that THIS is now my Go-To site for cool t-shirts. If you are looking for a company that still believes in old fashioned customer service, look no further!
Response from ThreadlessJul 26, 2021
Hello Kevin, We're over the moon that we were able to help! We've shared your review with the team and are so appreciative that you took the time to share such kind words. Thank you so much!
E-CHING C.
I had previously shopped at Threadless for myself eons ago, before I switched over from gamer chick in clever tees to boss lady in business casuals, so when my music geek fiancé asked me to buy him a bunch of shirts for his birthday, I immediately thought of this store. I splurged on the priciest quality and was not disappointed. Out of six large shirts, one was, unfortunately, a smaller fit. Thankfully, Grace from the Threadless Help Team, was able to send us an extra large at no extra charge. Thank you, Grace!
Response from ThreadlessJul 26, 2021
Hello there, Thank you so much for taking the time to leave a review! We're stoked that Grace from our Help Team was able to help out with the sizing trouble. We're always happy to help.
Greg O.
Threadless is the best! I love their fun designs and their customer service always takes great care of me. They helped me exchange my order when a shirt fit smaller than expected better than any company I've ever experienced!
Response from ThreadlessJul 23, 2021
Hello Greg, Thank you so much for taking the time to leave a review! We're stoked we were able to help get the right tee sent out to you. We appreciate your kind words!