David
Exactly what I wanted and very fast…
Exactly what I wanted and very fast delivery
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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David
Exactly what I wanted and very fast delivery
Michael P.
They put out a good product I love the cigars I get monthly I wouldn’t think of anywhere else to go to buy my monthly box of cigars
SMG
I paid for expedited delivery and the delivery certainly was not expedited. I then contacted Thompson Cigars and was told the delivery charge would be credited, it has NOT been.
Response from Thompson Cigar CompanyAug 18, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
Todd
Easy ordering. Quick delivery
Nicolas C.
Awesome experience
Keith
Thompson cigar met all my expectations as far as handling my order and getting it to me quickly. However, the cigars themselves were as hard as a rock.
Michael E. E.
I enjoy receiving your cigars and have smoked the same cigar for years except when they are on back order and I run out. It seems like when they do come in that I have multiple orders that overstocks me and that gets frustrating trying to get back on schedule especially when I get one of your representative that speaks poor English.
Justin Erik L.
Company is always great. Customer service the couple times I’ve needed them to correct, help or fix something, they’ve done it and done extremely well.