Mehran H.
very customer conscious
very customer conscious, helpful and provide quality cigars and pipe tobacco.
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mehran H.
very customer conscious, helpful and provide quality cigars and pipe tobacco.
William
Great selection, good prices, great service!
Ernest
Even though it was backordered, I was notified when they came in and was delivered soon after just in time before I ran out of my other box, my only mistake was I should of ordered 2 boxes.
Patrick
The cigars I ordered were on backorder so they weren’t shipped for two or three weeks and I thought they should’ve been sent priority mail considering the delay but when I called the rep said absolutely not
Response from Thompson Cigar CompanyAug 21, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
James C.
Everything went smooth with shipping this time. Seems like the issue was corrected.
joe M.
Awesome cigars. Great price
Daniel
Showed in stock when I placed order and then when I checked a week later it showed back ordered. Customer service told me it could be two years before filled! I ordered from another supplier and had no issues getting it filled at all!
Response from Thompson Cigar CompanyAug 21, 2026
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer. Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right. Thank you for your patience and understanding.
GG
Thompson has a wide selection of both very expensive and quite inexpensive cigars. They have all the accessories you would need too. For whatever reason I've just always been a Thompson guy, not a C.I. guy. I think I just got exposed to Thompson first and never needed to look elsewhere. Delivery is usually quite fast for free standard. The website is easy to use/order from. I like the 5-pack fever deals. Once you hit a certain tier, 4 or 5, they're all 25 (or so) bucks apiece which is a heck of a deal. When you're getting cigars that might be 6, or 8, or more dollars apiece for like 5 bucks, that's not bad. They have some pretty high-end cigars in the 5-pack fever deals. I like variety but also you don't necessarily want one of a specific cigar because that one might be a dud for some reason. This deal allows me to fill up my humidor with several of a variety of cigars, and that's what I like to do.