ThmotorsportsReviews of thmotorsports.com

after a week of no shipping updates I called company to find my part was on backorder and they never notified me. I won't order from them again.

I ordered 4 tires in nice price after waited and waited for 9 weeks and call that they never response. Then I called them like 10 times today and they told me that the stuff online is not in stock. Everytime they wanted me to wait and keep waiting longer. After 9 weeks, and asked them they push me to get a refund. And on top the person was rude.

I ordered 4 tires attracted by cheap price. Then waited and waited. No response. Then I called them. 4 times. Each time they wanted me to wait longer. After 6 weeks, I just gave up and asked them to refund my $.

This place ant no good order shocks well need Id card number no then they just put money back on card never said anything never get my business aging be ya that

Leave THMotorsports, don't even think about buying from them. I ordered a lift pump Jan 5 that was only 1 left....and then it ended up being claimed as on back order...well fine I can wait for awhile. But after about a month I contact them and they say 21 days or so before shipping. So I was like ok...well after that nothing...I call back and they say they'll check into it and get back the next day. The next day or so I get notified of a refund...no explanation or communication about the issue the whole time. ONLY when I reached out to them would they communicated and even then it wasn't very much. After having my 480+$ for 2 months they should have reimbursed the amount to purchase the item elsewhere. Not very pleased with them, save yourself the hassle and use someone reputable and do research before you buy, you might end up needing to use someone else amyway if you try them like I did.

This company i will never ever recommend to anyone.I ordered some headlights for 79.99.I called the next day to cancel.The man told me clearly he would cancel and it was not shipped out yet.So then i get the headlights anyway.I message and message finally get a response.”saying that it was to late to cancel”.When the man told me clearly he cancelled on the phone.So after all this i took back to post office and just returned to sender”no additional fees.Told the company as well.Then they send me a shipping label, and tell me is a 20 percent restock fee and pay for shipping”!Where does this even sound right.When i cancelled and was told .I finally after going back through paypal and free several messages get 40.00 back!Now 40.00 after i cancelled,and was told it cancelled, no communication.This is not no 20 percent or a shipping fee i shouldn’t of been charged no 40.00period! I did what i was suppose to and cancelled ,called,followed up, and these people are crooks!Never ever do business with them.I would t give them a star for nothing.But this is the only way i can let the world know no one should ever do business here!I guess customer service is not first here!They try to rip people off to make money.What a shame!Ill never ever do business w these people again.Everyone take ur business ELSWHERE!This is not the way u do business.This is all on them and should of been!

Two issues here. 1. Poor quality product from Anzo, but their customer service was very good. 2. VERY POOR Customer service from THMotorsports / Autoplicity. Yes, they'll take/receive emails; Yes, they'll take calls... Follow through is SEVERELY Lacking... COVID-19 excuse only goes so far! BLUF: Refund requested Sep 8. Refund FINALLY received, after NO LESS THAN 8 follow-up calls / emails to THMotorsports, Dec 8. This is the email I sent to THMotorsports on Sep 8... I am extremely disappointed in the production quality of this product. HISTORY: Purchased April 2020. Installed and immediately identified the RIGHT / Passenger side high-beam inoperative. I coordinated for exchange of the unit. It took almost SEVEN WEEKS to receive the replacement. With the assistance of ANZO support the replacement unit was shipped. Shortly after installation of the replacement unit, the LOW beam on it began to flicker and ultimately dimmed to approximately 25% output. I coordinated replacement of the REPLACEMENT unit. Because ANZO can only ship in pairs, I sent a "core charge" payment to ANZO, until they received my return, which was their NEW LEFT side and my bad right side. Just like the 1st replacement unit, on the passenger side, the low beam on my NOW THIRD passenger side assembly has begun to flicker. So yes... I've gone through THREE assemblies on the passenger side. Ironically, the driver's side has NOT had an issue! THE GOOD NEWS IS, I believe I have determined what the cause is! The unit functioned properly until I drove through an automatic car wash!!! I believe that the assemblies are NOT being properly sealed during production and subsequently moisture is entering the housing and causing havoc with the electronics! I am requesting a refund of the $625 purchase price to my PayPal account.

They are not very customer friendly. I ordered a product and when I received it decided it was not what I meant to order. When I tried to return it, they notified my that I would have to pay a 20% restocking fee. In todays world where you can order anything off amazon, I thought I would try a smaller company. Does not seem like they care about the customer thou with how they handle business. Never again will I order from THMotorsports