ThmotorsportsReviews of thmotorsports.com

.. I was looking to purchase a battery on Black Friday.. so I seen it pop up.. 179.99 AgM battery.. didn't think twice about it... I purchased it.. only to receive a battery mounting kit.. no big deal.. my box actually had two shipping papers in it with mine and another person's.. so I thought mix up they got my package mixed up with this guy's.. boy was I wrong.. call customer service they tell me that it was just a picture of a battery the actual product I purchased was the actual mounting kit.. they send a shipping return label and I find out that I'm responsible for paying a $59 restocking fee.. $19 shipping.. and $9 for I don't even know? a label I guess.. so my order was $199 to begin with.. and me making a mistake and not seeing that it was actually a bracket to mount the battery down..(not the battery I saw online in the picture of the battery to trick people) somehow they have the right to charge me almost $100 just to ship back a product that I don't need.. the customer service was the worst I've ever dealt with.. I've never got on and wrote a review on anything that's ever happened to me online dealing with purchases.. but this is the biggest crock I've ever dealt with.. I wouldn't even give this company one star... Buyers beware .. they on that BS

Stay away from them! The website shows the lowest price for parts. I ordered a roof rack and have been waiting to get a status. I noticed the order is cancelled, called the support, they told it's out of stock and that's the reason for cancellation and they cannot do anything regarding that. Ruined my timebound plans. So my address and details are with them. Are they doing it to get all details and sell to third-party?! I don't know!

I purchased four brake calipers on February 26th I contacted THMotorsports several times as my calipers were taking a long time to ship. Each time I would reach out I was told they were backordered again. Fast forward to almost 6 months later… After being assured they would all be shipping out July 30th I contacted them again for the 3rd or 4th time. I was then told they were backordered to September 29th. This is when I finally lost my patience. My brake pads were at 2-3mm when I had initially placed my order back in February. They recently failed and I had no choice but to purchase all new pads and two new front rotors. This company costed me a lot of time and money. I would highly recommend others to search elsewhere for parts. I got lucky I used PayPal and was barely within the 180 day margin to file a dispute. If I was not I am unsure if I would’ve gotten a refund.

Thmotorsports sent me the wrong product and condescendingly persisted that I received the correct product. Michael Novelo refused to provide any form of assistance to fix this issue. This business is garbage.

Ordered items stating delivery from manufacturer in 2 days (1 item was 14 days) and items shipped, however when received 3 items had not. Queried why and was told it would be a month. Asked why no communication to advise of this without me having to chase and was told they had. So asked for this not received communication to be forwarded and it never was. Over 1 month later chase what is happening. Another month…. So lure you in with good prices but have no stock or commitment to fulfill your order. You have to chase and then when you eventually get a refund, buy elsewhere. Save time and hassle and just buy elsewhere in the first place.

TH Motorsports sent me damaged rotors for my Audi Q7, they provided a return label and I never received a refund, this place is a scam be AWARE! I was forced to dispute it with PayPal because they obviously like to steal peoples money.

I ordered fox shocks front and rear from thmotorsports on 4-28-21, was given a 2 week ship date. On 5-4, I was told by Clint from autoplicity that the fronts were unavailable from their primary supplier, but for a PayPal invoice of 73.87, they could get them from a secondary supplier. I paid, and was assured the rears would ship the next day. Later that day, I was notified that the fronts were unavailable, so I asked for a refund on the fronts and delivery on the rear set. On 5-8, I recieved a partial refund on the front shocks, not including the PayPal of 73.87. On 5-11, I contacted Clint at autoplicity as I had not gotten a shipping notice. On 5-13, I received a notice from Michael at thmotorsports that a new order for the rear shocks had been created. On 5-19, I was notified that the tentative ship date was now mid June. On 5-20, I cancelled the order, and asked for a refund for the rear shocks, as well as the PayPal invoice. On 5-21, after having to prove to Michael via screenshots the the PayPal invoice was valid, he said the money would be refunded in 2-3 business days. On 5-26, I asked about my refund, Michael responded that he had contacted the billing department and I could expect a refund in 3-5 business days. On 6-4, I contacted both Michael and Clint about the refund I had asked for on 5-20. I have received no response from either of them, as well as no refund.

Ordered a lift kit over a week ago. My money was paid yet i still have not recieved anything about them shipping my stuff. When i called a lady who was a real peach informed me it wasnt her i needed to speak with but that she would let the right people know. What is going on here. Yiu dont just get to do whatever ya want after you got my money.