ThmotorsportsReviews of thmotorsports.com

Do not, I repeat do not order from this horrible company. I placed an order for four tires to be delivered on a Monday. On a Tuesday I was told that the order was being processed and should arrive in a couple of days. 48 hours later, I receive an email saying that the order has been canceled because there is no inventory on the product, after I was assured that this order was being loaded up and, getting ready to be delivered to me. I even took the time to schedule my mechanic on a Saturday to install these winter tires. This company has no regard for the customers time or the amount of incredible inconvenience they cause. I actually believe that this is a scam company , that shows you a low price, quotes or lowball’s the quote, and then realizes they may have missed priced and cancel the inventory. Next stop…the Better Business Bureau and the federal commission. You’ve been warned!

I ordered a set of Empi pistons and cylinders, said to be manufactured by empi. They sent me Mahle pistons and cylinders. I called customer service and they said I could keep Mahle set and get 25% back from money sent. I agreed. The next day I got an email saying agent was wrong and the most I could get back is $ 25. Still waiting for refund.2 weeks later… nothing. I will never shop there again.

I placed an order for 4 x Pirelli tires at $165. each. They showed 10+ in stock on their website. Next day, they cancelled my order, said they were out of stock. Then they changed the website listing and priced them at $265 and magically 10+ in stock! I emailed them, they gave me B.S response about out of stock and would not honor the price that was originally quoted and ordered. Dont buy here!

The company promised two-day delivery but my over $600 tire order never arrived and there was no communication regarding my order. When I called no one ever knew what the delay was and my car was at the mechanic shop- which I explained. For one week I got the runaround about them "communicating with the warehouse" and when no one still knew anything, I requested a refund which took another week for them to process. I am not certain I would have gotten my money back if I hadn't paid through and filed a complaint with Paypal. They did however refund all of my money. I would not recommend you take the risk with this company. If they had simply been professional, knew where their products were and why they didn't ship, informed the customer, and returned calls and emails it could have been a much better experience as delays happen sometimes.

"I placed a order through autoplicity for 1224.23 come to find out a week later that thmotorsports does not have them in stock and does not even know if they will have the part ever again so long story short canceled my order and still waiting for a refund from Michael Novelo the Customer Service Representative that's been over a month now. Stay away from this company"

Wow, seems we all have the same experience. They sent me the wrong battery. Same model, but with positive and negative swapped. Said they take full responsibility for it. Won't process refund. Avoid at all costs.

Placed an order for shocks, recieved notice that they were back ordered for about 6 weeks. I cancelled the order and received confirmation of the cancellation. I didn't receive a refund, called and was told refund was processed last week. Called again the week after and was told the refund was processed last week and I will get an email confirmation. Called again the next day after not receiving the email and was told refund was processed yesterday. The agent was cold and just kept repeating the refund was processed yesterday allow x amount of hours for it to show up no matter what I asked. I would avoid this company

Best prices I was able to find for the rotors I bought except that one of the rotors that was shipped from their several warehouses never arrived. I checked the tracking info and it said the item was damaged and was undeliverable so I contacted THMotorsports and they looked into it and said they would refund me that one rotor which was fair. It's been a month and a half and I have yet to see my refund. I reach out to their customer service rep Michael that keeps telling me "it'll be processed soon" which is total BS. I've never had any refund take this long to be approved & process. Definitely won't be buying anything from them again and hopefully other customers don't experienced what I've had to go through.