ThinkolivesReviews of thinkolives.com

Need to return bag as it was a gift - customer service said wasn't allowed to. Very rude.

Good quality and service.

The quality of the bag I received (Sophie tote) is not as good as presented in the photos. It definitely looks and feels cheap and was quite warped from shipping. It was shipped in a tape wrapped plastic bag, not in a box or anything that could have protected it from getting warped. I did not like it very much so went to check out the return policy so I could return it, but there is basically none unless the bag is damaged on arrival. I wouldn't consider being warped from transit as damaged, so I won't be returned despite wishing I could! Overall, it was ok as the design is accurate to what is in the photos, just don't expect high quality.

I have waited over two months for my order and when I first emailed them they said it looks like my bag is on track and will be delivered soon. After about a week and a half from that last email, I emailed them and they said my package was exposed to covid? So I asked if I can get a better update on tracking since the last time tracking stopped was in China couple days after I ordered it and all they say is that they don’t have any updates. I asked for a new tracking info that’s in English (my tracking info is all in Chinese) they said to be reassured my tracking is on the right track. They need to clear my package of covid protocols? I asked them what that meant and again they said my bag was exposed to covid…I don’t know. Seems fishy. Just beware.

Awful quality and not as pictures

Beautiful purses that shipped quickly! I keep getting compliments on how cute and functional they are!

The product is perfect, and the shipment is fast. Thank you so much! If the numbers of the layers could increase would be better.

Bad quality. Made in China without knowing it before buy it. Broken 1 Monty after buying it. Don't buy anything from that brand.