Zenny D.
Clever products
Clever products, a good sense of humor. Whenever I've ordered the products ship in a timely fashion. I like their rewards program.
ThinkGeek is listed under Professional Organizations.
ThinkGeek (thinkgeek.com) has 151 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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151 approved reviews, newest moderated first
Zenny D.
Clever products, a good sense of humor. Whenever I've ordered the products ship in a timely fashion. I like their rewards program.
Ami
One of my first stops for gifts and little impulse buys for myself. I love their clearance sales and general selection. I also really enjoy their rewards program. What I appreciate the absolute most is that they display customer reviews for each item, good or bad. It's helped me so many times regarding sizing, recommendations or little nitpicky questions I have about a product. My one complaint and reason for my 4/5 would be that some of the items are very low quality for the price asked. All in all, I really enjoy shopping on ThinkGeek, especially for their geeky holiday items.
Zera77
My favorite online store. Great for gift shopping and picking up cool trinkets for myself.
BJ Bunneh3000 B.
The selection of geeky material is amazing yet when you price it against other sites like Amazon.com or other more specialized sites, you often realize that the prices are on the high side. Their rewards program is a step in the right direction though but the selection of things you can get with the rewards points is a bit shallow though. I typically only use it as a last minute shop-for-my-hard-to-shop-for-geeky-sister.
Rebecca C.
Absolute joke! Not only was I paying over the odds in the first place for a few novelty gifts but in addition to the £19 shipping charge, I was met with a bill for £26 of outstanding fees upon delivery. Having spoken with the company, they advised that this is not their issue and that even if I want to return the items, I would have to not only pay the £26 but also fork out further money for return postage!!! Needless to say, I've ultimately ended up paying more in admin costs than the actual products! Never again.
Shirley F.
I've only used this website once and it will be my last time. I order a watch for my husband on May 10, 2017. I was charged on the May 17, 2017. As of 21st May 2017 I still haven't received my order. I was told that my order was shipped the very next day and for some reason my order went to a different city. Even though they were able to charge my billing address but wasn't able to deliver to the same address. My order and not going to North Augusta, SC and was rerouted to Jacksonville Florida. I live in South Carolina and I have no idea why they did that. The representative told me that they recommend me to call the Jacksonville post office. First of all why is it my responsibility to track down my package if you guarantee a safe delivery. After I asked to speak to a supervisor or manager they decided to change their approach. The watch is en route from Jacksonville to South Carolina and "should" arrive today. He asked if he could send one from the warehouse in which they still have them in stock. This could have been avoided if they followed up with their customers.
Amelyn
I've always been satisfied with ThinkGeek. I've never had a problem with buying and regular shipping to Canada always deliver at warp speed. I've also experienced good customer service so far. In my second last order, I bought a t-shirt at full price, only to find out that it dropped at 50% two days later. Therefore, I contacted them to know if I could get an adjustment on the current price and they gave me one! Soon enough, I was refunded half the price of my t-shirt, and I was very satisfied. So far, ThinkGeek are good in my book.
mat R.
The store has some great items and if you live in the USA i think they would be great. However even though i paid £15 postage on an item thinking that it would cover UK import charges (nerdblock and lootcrate cover this) i had to pay another £16 to get my items. When the item itself was less than £30 it annoyed me to double my bill to get the item. Problem is they were unique to the site. So had no choice but to pay it and could not reject payment and send item back. I had to take ownership and pay postage back to get a refund. Would not have covered my outgoings at all. Shame