Peter H.
I called Customer Care several times…
I called Customer Care several times and they told I do not have a Account! I enrolled at the end of January 2023 and have enrollment credentials along Bank transaction statements.
Response from Think EnergyJun 26, 2023
Hello Peter. I see that we cancelled your account as per your request on 6/23/23, and your payment was refunded. The information you received from Customer Care was accurate in that you did not have a customer account, but an Advisor account. Unfortunately, Customer Care only has access to customer account information. There must have been some confusion on their end, and for that we apologize. We wish you all the best.



