thighsociety.comReviews of thighsociety.com

Really the best ! Quality amazing !!! Ppl working behind this also amazing ! I had a size problem and they gave me a response right away and an amazing solution !

I highly recommend Thigh Society products. I bought the Cooling in 5” length with the endorsement of all three of my daughters, and I was not disappointed. I’m 68 and recently gained a lot of weight after I quit smoking, and my sweaty thighs were driving me crazy! These are so cool and work so well under my dresses. Excellent - really excellent Customer Service as well. I believe I talked to a real person - not a bot!

Absolutely love the products, what’s exceeded my expectations is the customer service … I am impressed. I look forward to many more innovative products and many more purchases… thank you

They are very comfortable. Customer Service was fantastic.

AVOID these ‘Spun plastic’ shorts! I’m pretty sure that no gynaecologist would ever recommend! In an era of microplastics being an issue for women down below when they sweat, I had high hopes that these would have a high percentage of natural fibres. I ordered 3 pairs, one cotton (not cotton, think thick/opaque 70 denier nylon tights) the cooling shorts feel like no vpl smoothing knickers. No refund possible they say and I didn’t even try them on (once I touched the fabric I knew they’d be hot and horrid on a Summers day). £100 wasted. I should have gone to M&S and bought local. Don’t waste your money because if they aren’t right you won’t see a penny back. I’m back to square one £100 down. Matalan sell very similar ones for £9. Customer service responded quickly to say I couldn’t get a refund. UPDATE: At the time of my review I had been told I couldn’t get a refund, then after a further email they said I could. Glad they went back. It was a lot of money! I am thankful they refunded me. Customer service wise: I can’t complain at all because they emailed me really quickly and turned a frustrating experience into a positive one. I did have to pay for return postage but I didn’t mind. Their communication was good. My error was not realising sooner that there are just some items of clothing you need to buy/see in person especially undergarments to feel the fabrics of. When something is described as ‘cooling’ I don’t expect to feel such synthetic fabric.

I don't think I have ever dealt with a company that had better customer service than Thigh Society! They respond quickly and with knowledge. I appreciate all of their efforts and professionalism. Their products are the best and I have never been more pleased with a company than I am with Thigh Society! I wish they made everything!

I have been wearing Thigh Society shorts for years. I love them! They allow me to wear all my favorite summer fashions with no discomfort. Recently I wanted to reorder more to replace older pairs. One pair was "Original" style. When it arrived, the material seemed thicker than my previous "Original" pair, and would be too hot for summer wear. Even though I was fully aware of the "no return" policy on undergarments, I reached out to customer service to see if I could exchange them for a "Cotton" pair. "Amy" answered my email and said she would refer my request to the Customer Service team. Imagine my shock and delighted wonder when I received an email the next day telling me that I was receiving a FREE pair of the "Cotton" version by delivery.(a $40 value!) I am so blown away by this company's generosity and attention to perfect customer satisfaction that I will continue ordering from them for years to come. Also, the quality of this product is unmatched and surpasses any other brands which I have tried. Pure comfort and long wear!

The customer service I received was absolutely fantastic. I ordered the cooling shorts on March 31 and got an email on April 3 from the courier that they picked up the package. The tracking information from the courier did not update after that, so I contacted the courier on April 17 to request an update. They told me the package had accidentally been rerouted to another province and said they would get it rerouted again and would update the tracking information right away. There was still no update as of April 22, so I emailed Thigh Society to let them know what was going on. I received an email back within 3 hours apologizing for the inconvenience and said they would look into it right away. Just over 12 hours later, I got an email saying a new pair was being sent to me, which I received in 4 business days. I highly recommend this company for both the quality of the product and the customer service.