thighsociety.comthighsociety.com is listed under Clothing & Underwear.
thighsociety.com (thighsociety.com) has 122 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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May
I really had a good customer service experience with Amy. She helped resolve my issue. I get quick responses from her. I am also satisfied with my order,
Response from thighsociety.comJun 22, 2026
Thank you so much for your kind review! We are so glad Amy was able to help and make your experience a positive one. It is also wonderful to hear that you are happy with your slip shorts. We truly appreciate your support and look forward to serving you again!
Karie and J.
Dresses are back in my wardrobe thanks to Thigh Society shorts!! I purchased the 7" M/L Cooling and Staple and wore them under dresses and linen wide-leg pants while in the sweltering heat of Italy. No tugging, adjusting or layering over underwear was needed. I washed them several times, and they don't move once they're on. They do everything you promised! (56 years old, avid hiker, 5'4", 165lbs)
Response from thighsociety.comJun 12, 2026
Thank you so much for sharing your experience! We love hearing that your slip shorts helped bring dresses back into your wardrobe and kept you comfortable through the Italian heat. It is wonderful to know they performed just as you hoped, even after multiple wears and washes. Thank you for trusting us on your travels and for taking the time to leave such a thoughtful review!
Nonethewiser
Money grab. Product is subpar. Then they will not let you return anything under the guise if it being undergarments. Victoria secret let's you return. $50 product charge maybe be worth $20, if that. I got a better product from Jockey for $15. Also, when I tried to right a negative review on their Facebook page- it seems they blocked me and will not allow me to comment on posts that magically only show positive comments. Don't order from them!
Response from thighsociety.comJun 7, 2026
We are sorry to hear that you were disappointed with your experience. Our slip shorts are considered intimate apparel, so we do not accept returns once they have been purchased. However, we understand that finding the right fit can sometimes take trial and error, which is why we offer fit replacements per our Fit Guarantee when customers contact us directly at [email protected]. We also want to clarify that we welcome both positive and constructive feedback across our community channels. Commenting privileges are only restricted in situations involving repeated duplicate posts or spam that violate our community guidelines. While we understand that our products are not the right fit for everyone, we remain committed to providing helpful customer support and standing behind our customers whenever we can.
Gin
I was so pleased with the customer service! Although I found sizing up a more comfortable fit, I was able to exchange my first order with a larger size. It was nice to receive prompt and clear communication. It was SO painless and FAST to get a new pair shipped out without more than one email! One email and I got a new pair in a few days. Also, I love the cooling shorts. They are the right rise (not too high) and the seams are located appropriately to avoid any rubbing or noise. I am typically XS/S, 5'2" but I sized up for a more comfortable fit.
Response from thighsociety.comJun 5, 2026
Thank you so much for taking the time to share your experience! We are delighted to hear that finding the right fit was such a smooth process and that our team was able to help quickly. It is also wonderful to know that you are loving your slip shorts and appreciating the thoughtful details in the design. Feedback like yours means so much to us. Thank you for your support and for being part of the Thigh Society community!
Rob O.
I had brought some of the cooling shorts for a summer in Europe. The post office delivered them to the wrong address, even though I ordered them for quick delivery. Thigh Society worked with me to get them delivered with in a day so I’d have them in time for my trip. I’m so happy with their customer service and even more with the undergarment. I especially love the 7in length since I am tall and regular length ones don’t fit as well. Thank you!
Response from thighsociety.comJun 4, 2026
Thank you so much for sharing your experience! We are sorry you ran into a delivery issue before such an exciting trip, but we are so glad our team could help get everything sorted in time. It is wonderful to hear that you are loving your slip shorts, and we're especially happy the 7" length has been such a great fit for you. We truly appreciate your kind words and hope they made your travels even more comfortable!
Lynn T.
I ordered three pairs of the cooling shorts, I live in the south where the climate is always hot! These shorts are amazing. Keeps me cool and comfortable. The the customer service is outstanding and I recommend them highly.
Response from thighsociety.comJun 1, 2026
Thank you so much for your kind words! We are thrilled to hear your slip shorts are helping you stay comfortable in the heat. Knowing they are making a difference in a warm climate means so much to us. We are also grateful for your praise of our team. Thank you for your recommendation and for being part of the Thigh Society community!
JenS
The cooling shorts are great! They really work on hot summer days. Love the lightweight fabric and the construction. The only issue is I do not dry them in the dryer. I dried one of my first pairs and got a hole in the leg. I highly recommend.
Response from thighsociety.comJun 1, 2026
Thank you so much for your review and recommendation! We are so happy to hear your slip shorts have been keeping you comfortable on hot summer days. We also really appreciate you sharing your care experience. Following the care instructions helps keep the fabric performing at its best for as long as possible. Thank you again for your support!
Brittany
I made an order for 2 pairs. wanted a 7" and 5", accidentally selected two 5" length, emailed them right away. Amy responsed quickly, unsure if they were going to be able to make change, however, the change was made. awesome! and then 5" cooling shorts were a little snug (shouldve sized up), emailed again. Amy responded again so fast, letting me know they would resend a bigger size. the delivery for both packages was so quick, even delivered on the weekend, the best! the product itself is truly amazing, so soft, no rolling and just comfy. I would order again!!
Response from thighsociety.comMay 25, 2026
Thank you so much for sharing your experience! We are so glad Amy was able to help get everything sorted for you along the way. It means a lot to hear that both the support from our team and the slip shorts themselves exceeded your expectations. We are especially happy to know you are loving the comfort and fit. Your support truly means the world to us, and we look forward to your next order!
