thighsociety.comthighsociety.com is listed under Clothing & Underwear.
thighsociety.com (thighsociety.com) has 122 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Suzanne W.
Excellent customer service! Resolved my issue quickly & efficiently. 5-star fabulous!
Response from thighsociety.comApr 13, 2026
Thank you so much for your kind words! We are so glad we could resolve your issue quickly and efficiently. Your feedback means a lot to us, and we truly appreciate your support!
Cynthia
I have nothing but good things to say about the slip shorts. They are so light and very comfortable. The only problem i had was getting the correct size but they graciously sent another pair. I highly reccomend if you just want something under dresses, pants. capris, ext.. if you want to stay cool feeling.
Response from thighsociety.comApr 10, 2026
Thank you so much for your kind words and recommendation! We are so happy to hear you are loving your slip shorts and finding them light and comfortable. We are also glad we could help get the sizing sorted for you. It means a lot to know they are helping you stay cool and comfortable under all your outfits!
Simone C.
Very responsive company to communicate with. Excellent product. I purchased the cotton brief. I am curvy hips with a small waist. I really like how the cotton waistband hugs your waist comfortably to support a feeling of confidence and comfort. I have yet to wear them but I am assured with the cotton liner.
Response from thighsociety.comApr 10, 2026
Thank you so much for your thoughtful review! We are so glad to hear you had a great experience communicating with our team and that you are loving your slip shorts so far. It is wonderful to know they feel comfortable and supportive, and we hope you love them even more once you start wearing them out and about!
Stacie
Great customer service — quick on the reply with friendly and helpful corrective actions.
Response from thighsociety.comApr 7, 2026
Thank you so much for your thoughtful review! We are really glad to hear you had a positive experience with our customer service team. Providing quick, friendly, and helpful support is always our goal, and your feedback means a lot to us.
Marvette W.
I love them I bought 2 cooling and one original I wore the cooling pair the day after I got them so great! I want to wear dresses and skirts all the time now.
Response from thighsociety.comApr 7, 2026
Thank you so much for your kind words! We are so happy to hear you are loving your slip shorts, especially the cooling styles. It means a lot to know they are helping you feel more comfortable and confident wearing dresses and skirts. We truly appreciate your support!
Ashley B.
UPDATE: THEY SENT A REPLACEMENT AFTER WRITING THIS REVIEW. ORIGINAL POST: Shorts arrived with a hole in it. Have been trying to get in touch with the company for over a week and they have not replied. No phone number listed to call. So far not impressed. For the amount they charge this is very disappointing.
Response from thighsociety.comMar 31, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your slip shorts arrived damaged. That’s definitely not the experience we want for our customers, and we completely understand how disappointing this must feel. We also apologize for the frustration around not being able to get in touch. We’ve taken a close look but haven’t been able to locate any messages from you in our system, which certainly isn’t the experience we aim to provide. That said, we have now reached out to you directly using the email address associated with your order. Please feel free to reply to that message at your convenience. We would be more than happy to arrange a replacement for your damaged slip shorts and look into what may have gone wrong here. We truly appreciate your patience and the opportunity to make this right.
anonymous
The item I received had no liner on it for hygiene so I respectfully tried it on over mine. The garment was uncomfortable and I did not like the quality. They said I could not return due to hygiene. When asked if I could get a refund for an item I did not like, they do not do refunds either. Never received a paper copy of my transaction with the item when I received it. I did not want a replacement item, only a refund. Most intimate women items are returnable and/or refundable. I am out $50 and with an item I won't wear. Bad customer policy for return and refund.
Response from thighsociety.comMar 31, 2026
Thank you for your feedback. We’re sorry to hear the slip shorts did not meet your expectations in terms of comfort and quality. Our return policy and Fit Guarantee are outlined on our website prior to purchase. Due to the intimate nature of our products, we are unable to accept returns or offer refunds once slip shorts have been tried on. However, if the fit was not right, our Fit Guarantee allows for a reshipment in a different size or style. Please feel free to reach out to us at [email protected] and we’d be happy to help. We also appreciate your note about packaging and receipts, and will take this into consideration. Thank you again for sharing your experience.
Laurie M.
I’ve worn the cooling shorties for a little over a year and LOVE THEM so I ordered 2 more pair. But my new shorts were rolling up my thigh which had never once happened before. I emailed and figured I would just get a “sorry-no refunds” type response but I sure did not! Amy responded very quickly, gave me some hacks to try, and said if those didn’t work we could look into replacing. After a few back and forth emails that were immediately responded to, I have a new pair coming! Excellent customer service!
Response from thighsociety.comMar 30, 2026
Thank you so much for your kind words. We’re so happy to hear how much you love your slip shorts and that they’ve been a go-to for you over the past year. It means a lot to know you had a great experience with our support team. We always aim to be responsive, helpful, and make sure you feel taken care of. We truly appreciate you taking the time to share this!
