Joe V.
Non Delivered
I ordered my insoles on November 29th and it's December 17th and still have not received my insoles. I have been in contact with Christian Miller (December 10th)through email and all I got from him was that they are on the way. Perhaps you should use a different manufacturing company and /or use a different delivery company. Looks like you use uses, maybe you should use UPS, FedEx, DHL.
Response from XSTANCEDec 19, 2022
Hi there! We’re sorry to hear you have yet to receive your shipment. That usually doesn’t happen as we always strive hard to deliver our products as soon as possible however, as we’re also now approaching the holiday season, there may be some delays with the shipment. We thank you for your feedback with some alternative shipping partners. We’d also love to look into it further! Please continue to reach out to us at [email protected] so we can update you regarding the status of your order. Thank you for your patience and understanding!



