XSTANCEXSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Gloria H.
I tried XTANCE after spending $200 on custom made orthotics. The orthotics created other foot issues so I couldn't use them. When I tried the XSTANCE I was able to stand 10 hours at work with no pain or foot issues. I have recommended them to other people to try before investing a lot of money in custom orthotics. Very easy to trim to fit your shoe. The insoles retain there shape and hold up well. Highly recommended.
Heath N.
The service was very wonderful and helpfull I ordered couple pairs of xstance insoles and very easy to fit for your shoes or boots they are very comfy and as of today everything is going good with them no complaints I can stand all day at work on concrete and my feet don't hurt. Just want to say thanks to everybody at xstance for haveing these wonderful insoles thanks for haveing a wonderful product
Response from XSTANCEAug 7, 2022
Thank you very much for your review!
Brett
I purchased 3 pairs to avoid having to constantly change from shoe shoe. My feet used to hurt every day, especially after a round of golf or a full day on the construction site in my steel toe boots. Using these insoles gave me immediate relief and my foot pain is 99% better. I can put in 20,000+ steps and not pay the price later! Best investment I've made in a long time.
Response from XSTANCEAug 7, 2022
Thank you very much for your review!
Tom S.
Xstance delivered exactly what their website delivered. I'm 76 and walk daily (2 miles). My feet and knees hurt after each walk. I bought the shoe inserts and in 2 days my pain was gone. Gone! By the third day I could spend 12 + hours on my feet without feeling pain. This product changed my life! Thanks XSTANCE!
Matt F.
I would like to know what exemption is being used, to sell your product in the United States of America, not display country of origin on packaging or product ? Deception does not create loyal consumers.
Response from XSTANCEJul 1, 2022
Hello Matt! We are sorry you feel that way. It is totally not our intention to deceive anyone as this information is included on our Shipping Page that you can find here: https://thexstance.com/pages/shipping-policy XSTANCE Insoles are designed in the UK. In case of a lack of inventory from your nearest location, we will send our products from our main fulfillment centre in China, where we manufacture and stock large quantities and styles of our insoles. Our manufacturer in China is our long-term and verified partner. We have very strict quality control in place which ensures that every item follows the manufacturing process to the highest standard.
FlatRateTechPodcast
As a mechanic on my feet all day I have foot pain and back pain. I ordered a pair of XSTANCE insoles slipped them into my old work boots and couldn't believe the support they provide for my feet. My feet feel better and my back feels better! I 100% recommend getting a pair of these if you are a mechanic. Thanks XSTANCE I will be ordering more!
Consumer
These are made in China! Good arch support but they are of a rubbber like material and extremely hot!! I do not recommend them. I’m asking for a refund of the two pairs I have not opened. I’ll let you know if I get a refund.
Response from XSTANCEJun 10, 2022
Hi there! We are sorry that you are not satisfied with our product. XSTANCE Insoles are designed in the UK. In case of a lack of inventory from your nearest location, we will send our products from our main fulfillment centre in China, where we manufacture and stock large quantities and styles of our insoles. Our manufacturer in China is our long term and verified partner. We have a very strict quality control in place which ensures that every item follows the manufacturing process to the highest standard. On a different note, our insoles are slightly warmer than original insoles as they're usually thicker and naturally isolate more. They are good for the majority of the population and we have a low return rate as they're highly effective and proven to help relieve the pain but we do understand that these won't work for some. If you've already reached out via email at [email protected], you may receive a response within 24 hours. Thank you!
Riaj Uddin R.
This company is cheating with people. Onece someone place an order then, they order it from chains. Chinese delivery company takes more then three weeks for delivery. Which you can buy on ebay for£ 12.99 delivery in 3 working day. XSTANCE charging for £ 29.99 delivery takes more then three weeks I order on eBay for 12.99 already arrived in 3 working day. Please return my money . I order 3 weeks ago you delivery time has passed but I still didn’t receive it .
Response from XSTANCEMay 7, 2022
Hi there! I’m sorry for the frustrations regarding the delivery of our products. XSTANCE Insoles are designed in the UK. In case of a lack of inventory from your nearest location, we will send our products from our main fulfilment centre in China, where we manufacture and stock large quantities and styles of our insoles. Our manufacturer in China is our long term and verified partner. We have a very strict quality control in place which ensures that every item follows the manufacturing process to the highest standard. Our shipping information is also included on our website as we want to be as transparent as possible and not mislead anyone. You can find it here: https://thexstance.co.uk/pages/shipping-policy We’d love to help check the status of your order. Shoot us an email at [email protected] and we’ll respond right away.
