XSTANCEXSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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CHRISTOPHER M.
Thank you for the tremendous support of the insoles. It has been a perfect fit and helps with my job every evening. The pain has gone since using the insoles. I will help with spreading the word and also purchasing more insoles. Thanks again for a great product! You have lived up to your branding and advertising.
Nancy H.
I have flat feet and these insoles enable me to wear different shoes while keeping my body in alignment and relieving pain. Good quality, received as promised. Very happy with this purchase!
Michael D.
I have issues with my left knee bothering me at times. I figured I would give xstance a try. At first you had to get use to walking with the new inserts. But after a few days my arches formed to the insole. It completely helped elevate my discomfort in my knee. I think I was out of alignment. These insoles definitely helped. A +. Thanks.
MGMG
As feed back. I have noted that the U.K. website on with the ending of .co.uk. On trustpilot has no reviews and you advertise your rating from the .com website - which is false advertising. Your website does not explain that the product is being shipped from a hub in China. Yes it did arrive quickish - 14 days. Your quality control of the product is poor. The finish ie cut and pea sized bubbles within the foam are of poor standard. Price of the product is questionable. I have bought similar for 2/3 of the price and better finish. I bought it as I thought it would be better. I shan’t buy it again. Not for that price and finish. Nothing special about these. They will keep feet warm as they seem to insulate well. So in winter hood but summer you will get hot feet in boots
Response from XSTANCEOct 26, 2022
Hi there, We’re sorry to hear about your disappointment. We understand you have a concern about the reviews and since we operate as one, this is the official Trustpilot profile of XSTANCE for all countries. XSTANCE Insoles are designed in the UK. In case of a lack of inventory from your nearest location, we will send our products from our main fulfillment centre in China, where we manufacture and stock large quantities and styles of our insoles. Our manufacturer in China is our long-term and verified partner. We have very strict quality control in place which ensures that every item follows the manufacturing process to the highest standard. This information is also included on our shipping page which can be found here: https://thexstance.com/pages/shipping-policy https://thexstance.co.uk/pages/shipping-policy With regard to the quality, we’d be glad to check it with our production team. We are committed to providing quality products that will help relieve foot pain and we are very appreciative of any feedback so we can address what needs to be addressed and continue to improve. Please send us an email at [email protected] with a photo of the one you received so we can investigate it.
jonny S.
I suffer with plantar fasciitis and these insoles help me get through the day. Cut to size and nice arch support, I've now bought 5 to have in my work shoes and trainers.
Mike G.
xstance insoles are the best!I have Achilles tendonitis in both ankles and heel spurs along with that. I have bought about 5 or so pairs already and they always help to relieve if not kill the pain. I work on my feet all day. I have tried every insole and none of them compare to Xstance insoles.
Timothy B.
The whole insoles are amazing. Easy to get the right fit, more economical than medical grade inserts and more comfortable as well. The service was very prompt with timely shipping. I started with one pair and was so happy that I bought two more so I would not have to switch between shoes! Highly recommend these!
Trent
I was at first disappointed at the delay in receiving the 2 pairs of insoles I ordered. I waited nearly 4 weeks for delivery. But after wearing my new insoles for the 1st week I am extremely grateful for my XStance insoles, they were definitely worth the wait time. I work in a warehouse environment and I am on my feet 10+ hours a day, 4-5 days a week wearing composite toe shoes. I have tried numerous brands of insoles with unsatisfactory results. I have been desperately look for something better without the expense of custom insoles. With my new XStance insoles the foot pain I was feeling at the end of the day and especially at weeks end, has been significantly reduced. I have had them for a month now and I have not seen any signs of wear or breakdown in performance. I highly recommend these insoles to anyone who is experiencing any type of foot pain or is on their feet all day.
