AZ H.
Very good product.
Very good product.

XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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AZ H.
Very good product.
Neil T.
Half the order was missing but it was dealt with and the friendly staff kept me upto date for the second half coming in. 5 star service
Pamela D.
I ordered the item through Amazon, and we received the item in 2 days but the package was opened and the Insoles were dirty and worn. What kind of mess is this SMH Tried calling Custimer Service and couldn’t get through. They say leave a message or email them in which my son and I did🤬
Response from XSTANCEMar 20, 2024
Hi there! We are truly sorry to hear about your experience with the insoles you received. This is certainly not the type of experience we aim to provide. We take issues like these very seriously and would like to investigate further. We do respond within a 24-hour period as much as possible and if you've already reached out to us via email at [email protected], we recommend you check your spam or junk mail as well in case our response sneaked in there. We'll do everything we can to make things right for you. Thank you for bringing this matter to our attention!
Matthew H.
Absolutely wonderful product does what it says it's going to do.. That being rare in this day. I'm very happy with the product.. I am a working form in for DPW w crew. I am in my boots and on my feet, 9 to 12 hours a day. I am 6 foot 2 235 pounds. I wear size fourteen which is hard to find. These fit perfect, no trimming. No modifications and they work just as hard as I do. Thank you, Matthew
Michelle
Absolutely brilliant..made such a difference to my tired burning feet @ the end of the day..I work as a food services assistant..full recommend 👌
Tom G.
Like most people, I didn't read any directions about using the insoles for only a few hours a day to break them in. I just put them in my work shoes and worked a 12 hour day the day after they arrived. As a Theater Director with a full production in dress rehearsal, it was an 18K+ step day and it was my first day since being diagnosed with Plantar Fasciitis 7 months earlier that I wasn't limping or grabbing for painkillers when I got home. 2 weeks later I was tired of moving my insoles from one pair of shoes to the next so I just ordered 5 more pairs. My Assistant Director noticed the difference in me so ordered a set for himself too. I had tried other insoles, heel gel pads, dry needling (which did help a lot) and all the balms and medical recommendations prior to caving in and trusting an Instagram ad. Wish I had pulled the trigger on trying a pair 6 months ago. Life changing relief is not an exaggeration.
kenneth B.
If you would have included a sticker I would have put it on my locker at work. The delivery was slow I wish you had a paid expedited delivery option.
Anthony M.
They are very comfortable and helped keep my feet from hurting. They're a little wide for my running shoes that I wear to work and make noise when I walk but you can only hear it in quiet areas. Otherwise I'm very happy with them
Response from XSTANCEMar 13, 2024
Hi there! Thank you for sharing your experience! We're glad to hear that our XSTANCE insoles have provided comfort and relief for your feet. Regarding the squeaking issue, we recommend using baby powder (talcum powder) in the bottom of your shoe and/or on the sides of the insole to eliminate the noise. You may need to re-apply the powder periodically, but eventually, the squeaking should stop. Alternatively, you can try placing a dryer sheet under your insole as well. We hope this solution helps enhance your experience with our product! :)