The Violet VixenViolet Vixen was created to provide a place for unique personalities and communities to find clothing and accessories that celebrate their beautiful lifestyle. We strive to provide a curated selection of alternative fashion that echoes sexy aesthetics, beauty, functionality and a free-spirit!Whether you are a seasoned cosplayer searching for an authentic steel-boned corset, or you have just begun exploring alternative fashion and want some cute clothing and accessories, we can help you on your journey!PLEASE LET US KNOW ABOUT EVENTS AHEAD OF TIME AND WE CAN RUSH SHIP FROM OUR MANUFACTURER IF NEEDED!
The Violet Vixen (thevioletvixen.com) has 624 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Clothing & Underwear · Houston, Texas
Excellent
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Excellent
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Clothing & Underwear · Houston, Texas
Excellent
624 approved reviews, newest moderated first
No T.
The Violet Vixen lost my business a few years ago. Since then, they’ve rebranded, according to multiple emails. And despite my efforts (unsubscribe me), the “new” business won’t stop emailing me. Great customer service just isn’t their strong suit.
Response from The Violet VixenNov 1, 2019
Hey we're so sorry about that! If you send me your email right now to [email protected] I will manually remove you from our lists!!
Anonymous
I have purchased 2 corsets, and I wrote reviews for both. However, your company never posted either of my reviews. (Both were not 100% positive, so I can only assume you’re trying to suppress negative comments.) I even spoke to your customer service about the issue, and it was not remedied. Shameful!
Response from The Violet VixenNov 1, 2019
Very sorry to hear about that! We have a brand new full-time customer service staff and are working hard to mitigate poor customer experiences. We hope you will try us out again one day in the future!
Russell R.
The gift was perfect
Julia P.
Bought an outfit, NOT true to size, waaay to big,(I sent clear photographic evidence, as well as measured the size of the items and compared to their size chart) and tried to get a refund even though I paid for postage. They did not answer my numerous messages and emails or messages on Facebook other than refusing to refund me, and I had to go through my bank to get my money back. I reported them to the BBB and the Texas Attorney General's office as well as to RipoffReport.com
Response from The Violet VixenNov 1, 2019
Hey we're very sorry about this experience! We are under new management and are addressing our past customer's concerns directly! Thank you for your review!
Lanie G.
I honestly love the corsets I've gotten. I believe I have four. If the price (completely indicative of the quality!) Weren't so high, I'd own every single one. If you want to treat yourself, this is the company with which you should spend your money.
Cyndi Chauvin B.
My corsets I've ordered are beautiful and I also bought a camisole - I love that too although it ran a bit small.
Twilightmoongoddess
I ordered a corest and it was too large, so I sent it back and ordered a different size. I even purchase it, without waiting for the other one to return and credit my account. Even with the 4-6 weeks processing time, it was forgotten about, I emailed multiple times and got a reply of "working on it" I designed my entire gown bassed on the corset and it did not arrive by my event. Which was over 8 weeks of processing time Unacceptable, crappy customer service. I will never buy from Violet Vixen ever again.
Response from The Violet VixenNov 1, 2019
Hey we’re very sorry to hear about your poor experience! We’re under new management and are looking to improve our overall customer experience. Please feel free to reach out to us directly at [email protected] or call us at +1 (512) 666-4488 with any additional questions and concerns and we will do our best to resolve the issue! Please let us know about events ahead of time and we will make sure your items are RUSH SHIPPED FROM THE MANUFACTURER!
samantha K.
I LOVE violetvixen, everthing I've ever gotten has been amazing! The quality is fantastic I always feel comfortable. And honestly the shipping and make time is great too!