UzzleReviews of theuzzle.com

CORRECTION - I said I would update my review if UZZLE provided a solution. They sent my two ordered & paid for UZZLE Ultimate puzzles 10 days later, no delivery insert or email response to my previous inquiries. I opened one box (other for a gift) and all items are in excellent condition. Haven't played the game yet. But I am glad to have received what I ordered. Too bad UZZLE doesn't have a responsive customer service department. Previously post.... Only contact info provided is the order confirmation email, which is the same on The Uzzle's website. I've emailed twice & sent a message on Instagram. Only response so far is to my 1st email which was an automatic email 'looks like you are not done ordering, here is a 12% discount". No response to my incorrect order. Been 3 days and no honest reply. No address, phone # on their 'official website'. I will update my review if they correct my order... updated above on 12/11.

Ordered two games that are just colored blocks. I wanted to return for two games with the pictures on the blocks instead. I wrote them many times with no results. I want a pre paid slip to send them back, Can't call them & they won't return my e-mail. Is this a SCAM?

Purchased this game to help with my brain and eyes working together, after a head trauma. My neuro optomistrist suggested. Quick and need to visualize and think. Thank you.

Haven’t played the game but there’s a card right on top to scan or go to a web page ending in “thanks” for a free gift The link does not exist It just takes me to a subscribe page

Lindsey was so helpful and understanding. She told me precisely what she needed in order to help rectify my situation. When I couldn't find an order number, she was still able to locate my information. Instead of just replacing the 1 rectangular puzzle piece, she is sending me an entire set of 5. I am so pleased and will definitely recommend your company to other teachers.

My original shipment was lost and y’all made it right! Thank you so much! I plan to use it in my math classroom so I may be ordering more blocks so more students can play at once.

When I found that one of my blocks didn’t have the correct design, I contacted Uzzle through their email and got an immediate response. After sending a video of the block, the response was to replace the block immediately. This game is so much fun for kids and adults, so I am very pleased with their customer support. Way to go Uzzle!

After reaching out for help regarding the game, responses were very respectful and helpful. Very fast response helped us to solve our issue without too much delay. Lindsey was very thoughtful.