UzzleReviews of theuzzle.com

An ad for Uzzle popped up on my Instagram feed, and I knew my grandbabies would absolutely love it. I bought it as a Christmas gift, and they couldn’t wait to play it the very next day. They spent two weeks with my husband and me, and Uzzle was their favorite game, surpassing all their other toys. I couldn’t resist taking advantage of their incredibly generous after-Christmas specials, which included five games. I also ordered the Uzzle extension! The extension arrived and the moment it was delivered, my grandbabies and I were hard at work on Level 5 - I’m not good AT ALL!, The additional games are cleverly hidden away until my grandbabies’ 10th birthday next week. Unfortunately, due to a backorder, the five-game set was delayed, and I was worried I wouldn’t get them in time. I reached out to the seller, and Bernadette was incredibly understanding and kept me updated throughout the process. When my order finally arrived, it included two extra board games for free! That’s the kind of customer experience that truly keeps me coming back! I’ve already made up my mind to purchase an Uzzle board game for my nieces, nephews, and even my “fake nieces and nephews” who are turning 12 or under this year. I think that’s about 11 or 12 households! We’ll be a part of the Uzzle family, sharing our own incredible stories and creating unforgettable memories together!

My very first order had products missing so I contacted customer service and they more than made it right. That restored my confidence in a company I had not done business with before! They had a Christmas special offered and I now felt confident to purchase again! We took the Uzzle games on vacation with us shortly after they arrived and played them with our grandchildren. The joy we had playing with them and watching the excitement and laughter in them made a very memorable time for us all! When the Christmas bundle arrived my grandchildren couldn’t wait to start playing them! Thank you Uzzle for offering quality products and exceptional customer service! It’s been a pleasure doing business with you!

Ordered and never received product. Customer service is non existent. Worst company ever do not order from this company

I did not know that a previous order had the provision that I would receive new game every 2-3 months unless I canceled my subscription. So not know this, I received the first shipment in early January. I contacted Uzzle and after 3-4 emails between the two of us, Uzzle refunded the total cost of the two games I received, plus allowed me to keep the games. I gave the games to one of the local elementary schools that my granddaughter attends.

Not happy as the puzzle company is charging my card for games I didn’t order! Trying to figure out how to stop them but am getting no response!

My grandson and the whole family loves the game. Customer service was very helpful. Thank you so much

Although the game is good, do not order from the company itself. Find a store to buy it from. When I ordered, they offered a “free” gift. I didn’t pay attention to it, but a month later was charged $30 for a subscription, because I didn’t send the gift back! Apparently it was a free trial! Update: I did finally hear back from Uzzle, and they refunded the extra charge. Just be careful to read your invoice before buying from them.

Fun games and great customer service!