The Sofa Cover HouseReviews of thesofacoverhouse.com

Had a minor problem with my order. Had a very swift response from the customer services and the problem was sorted.

Pleased with these covers but bought bigger size as fitting was neat. Larger size roomy but better

Covers were a terrible fit and completely disapointing. Waste of time and money.

This company has outstanding customer service, and went above and beyond to solve my problem.. thank you so much. Highly recommend their products are fabulous!

Very poor after-sales. Item was not as advertised - different colour shades (in some places totally different colours!) to what was displayed on website. Despite me being abundantly clear that this was not as advertised and that I wanted to return for a full refund I was continually swept aside with offers of discounts. I replied making it clear that I was not interested and that I wanted my money back but they simply ignored my requests and continued to offer a discount instead. Had to go to my credit card company to get my money back in the end.

Please do not buy from here as they are not good. I contacted them within 14 days to send me details so I could get my refund they did not come back to me and only came back to me after 14 days were done saying that I was too late for a refund. They will not refund you the money if you have to send it back . Beware they are a fraudulent company and only here to make money . No ethics only here to make money do not care about the customer and appalling service. Pathetic!

had to wait about a week or more before delivery, apart from that all good

Beware, this company does not offer refunds! Instead they give you a discount code , meaning you have to spend more money with them if you product you ordered first time round isn't right. The first cover I ordered looks like a cheap imitation of what was on the website. I was given a 70% code instead of a refund so I bought another plain waterproof cover. Well, yesterday my toddler peed all over it and I can sadly confirm that it is definitely NOT waterproof. The pee soaked straight through onto the cushion below and through that into the base... I bought a cover which was allegedly waterproof to avoid this exact scenario. Complete waste of money, avoid at all costs!