The Sofa Cover HouseReviews of thesofacoverhouse.com

I tried to make contact with the company multiple times regarding the delivery of my item but was met with radio silence. Poor customer service. The material of the sofa cover is good but the foam sticks pop out from their places when we sit on the sofa, making them useless.

It was not delivered within the days specified on your site and as a result the sofa cover was delivered after the event I ordered it for had passed. When I contacted the company when it wasn’t delivered on time the company gave me a delivery time different from what was on the site as at the time I placed the order.

The material is so thin. Looks cheap.

Delivery was fine. The covers ordered even though I measured my sofa and armchair were too small..and were according to the measurement chart on website.So will now have to order 3 seater which I'm hoping will be just about right.

Ended up paying for 2 items when I only wanted one. No e mail confirmation of order from the seller when order was made. Requested return and refund but no answer to my e mail to that effect. Will not be using this seller again.

Covers are beautiful but foam insert s that are supposed to keep it in place don't work , I've tucked them right under cushions but they still pop out . So constantly putting them back in . And unfortunately would buy again .

Despite measuring my sofas, the covers did not fit. I emailed the company about a swap for a larger size and did not get a reply. When I then tried to email about a refund I was told it would not be possible due to contacting them after 14 days of receipt, even though my first, ignored email was well within that time frame.

Very hard to get hold of anyone. Emailed and did not get reply until next day if at all. Not easy return system. Items dispatched from Solihull but had to be returned to France!