therapyden.com Reviews | Read Customer Reviews of therapyden.com

therapyden.comReviews of therapyden.com

1.311 reviews
Mental Health

therapyden.com

About therapyden.com

TherapyDen is an online community of mental health professionals dedicated to simplifying the search for the right therapist. Our platform offers an advanced search tool that lets users filter therapists by specialty, location, insurance, cost, and more—ensuring a personalized match for every need.Recognized as one of the top three leaders in the therapist niche, our website benefits from strong SEO, with publicly available traffic and keyword positions through tools like SEMrush. We continually invest in our SEO team to maintain excellent visibility and deliver a strong return on investment for our users.Beyond connecting clients with therapists, TherapyDen provides a wealth of resources, including blogs, news, and comprehensive guides that help both newcomers and experienced clients navigate the therapy journey—from finding a therapist to understanding what to expect during sessions. We also support diverse communities, with a dedicated section that promotes self-affirmation, dignity, and equal rights for the trans community.For therapists, TherapyDen offers a unique opportunity to build and strengthen their practice by reaching millions of prospective clients, engaging with a supportive community, and showcasing their expertise online.We welcome feedback and are continuously working to improve our services to ensure that every profile is showcased according to our high quality standards.

therapyden.com (therapyden.com) has 11 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.

Website: therapyden.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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therapyden.com reviews

11 approved reviews, newest moderated first

Barbara
Jun 8, 2023
They push online therapists
They allow therapists to list for free, but two weeks later the in-person listings are all gone, and there's a push to online therapists instead. My free profile, and the others that were listed in my area, have all disappeared.
Response from therapyden.comMar 11, 2025
Thank you for sharing your feedback. We’d like to clarify how listings work on TherapyDen. We actively invest in SEO to improve the visibility of our therapists, especially those offering in-person services with premium memberships. While free profiles are indexed and can appear in Google searches, they are not featured in TherapyDen’s internal search results. This ensures our premium members receive significantly more referrals and exposure, which aligns with the added value they're paying for. We hope this clears up any confusion regarding profile visibility. If you have any further questions or need assistance, feel free to contact us directly.
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Russell S.
Jul 13, 2021
No way to contact Therapy Den
No way to contact Therapy Den. They do a poor job of letting you know which counselors are accepting clients. You'll probably waste your time.
Response from therapyden.comMar 2, 2025
Thank you for your review. We’re sorry to hear you had difficulty contacting us back in 2021 and that you felt the platform didn’t clearly indicate which counselors were accepting clients. We resolved those two issues a long time ago. We now respond to every email within 48 hours, and we require therapists to indicate whether they are accepting new clients. Our goal is to make it as easy as possible for users to connect with therapists. Every profile includes a contact form and current availability information, and we continuously work to improve the clarity and accessibility of this information. We appreciate your input and hope you’ll consider giving TherapyDen another try.
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GO F.
Jun 29, 2021
They discriminate and falsely market their service
This is a free listing for therapists , coaches or counselors in any field or background. They invited a known person to list and probably to get more people to signup at their site. Then they discriminated in her education in offering others to find counseling or therapy in any field then discriminated the ones who are certified vs licensed. Which they are both or separate They got advertised on a high traffic influencer and then the profile was rated five star and without notice the profile was not there this is not fair marketing law practice. Rude and Unprofessional
Response from therapyden.comMar 11, 2025
Thank you for bringing this to our attention, and we're sorry about any confusion or frustration you’ve experienced. To clarify our policies, TherapyDen defines a "Therapist" as a professional who is duly certified and licensed in good standing under applicable state law to provide mental or behavioral health services, such as psychiatrists, psychologists, counselors, therapists, clinical social workers, and mental health nurse practitioners. This requirement is intended to maintain high-quality standards and ensure credibility and safety for our users. However, discrimination or unfair removal is absolutely not part of our practice. If you believe a profile was unfairly removed or treated inconsistently, we would very much appreciate further details sent directly to [email protected]. This will help us promptly investigate, clarify the issue, and if it happened, ensure it does not happen again. Thank you again for sharing your concerns with us.
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