therapyden.com Reviews | Read Customer Reviews of therapyden.com

therapyden.comReviews of therapyden.com

1.311 reviews
Mental Health

therapyden.com

About therapyden.com

TherapyDen is an online community of mental health professionals dedicated to simplifying the search for the right therapist. Our platform offers an advanced search tool that lets users filter therapists by specialty, location, insurance, cost, and more—ensuring a personalized match for every need.Recognized as one of the top three leaders in the therapist niche, our website benefits from strong SEO, with publicly available traffic and keyword positions through tools like SEMrush. We continually invest in our SEO team to maintain excellent visibility and deliver a strong return on investment for our users.Beyond connecting clients with therapists, TherapyDen provides a wealth of resources, including blogs, news, and comprehensive guides that help both newcomers and experienced clients navigate the therapy journey—from finding a therapist to understanding what to expect during sessions. We also support diverse communities, with a dedicated section that promotes self-affirmation, dignity, and equal rights for the trans community.For therapists, TherapyDen offers a unique opportunity to build and strengthen their practice by reaching millions of prospective clients, engaging with a supportive community, and showcasing their expertise online.We welcome feedback and are continuously working to improve our services to ensure that every profile is showcased according to our high quality standards.

therapyden.com (therapyden.com) has 11 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.

Website: therapyden.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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therapyden.com reviews

Showing 3 reviews with 2 stars · Clear filters

JH
Mar 20, 2026
2 hours wasted
This website is designed well and allows therapists to provide detailed information on their specialties, but while creating a profile you will likely get signed out with none of the information you inputted saved. It’s very problematic considering how time consuming this process can be.
Response from therapyden.comMar 21, 2026
Hi JH, Thank you for taking the time to share your experience, and I appreciate the kind words about our website design. I am sorry you ran into issues with being signed out during profile creation. We identified this as a session handling issue and our development team has implemented a fix. Profile data should now be saved correctly throughout the process. If you would be open to giving it another try, I would love to make it right. Please feel free to reach out to us directly at [email protected] and I will personally make sure your profile setup goes smoothly. Thank you again for your feedback. It genuinely helps us improve. Customer Care, TherapyDen
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Pico D.
Oct 4, 2023
Not a free service. 2/5 for false advertising.
Therapy Den claimed I could create a free profile. After I spent two days working on it and tried to publish it, they told me that my profile would not appear in searches unless I paid $30 a month. Psychology Today costs the same and has a much higher volume of traffic, don't waste your money here.
Response from therapyden.comMar 11, 2025
Thank you for your feedback, and we're sorry for any confusion or frustration you experienced. To clarify, TherapyDen does offer a completely free profile option allowing therapists to create and list their practice. However, enhanced visibility in internal search results is a feature included in our premium subscription so the premium members can have more referrals. Clearly indicated during the signup process. But even the free profiles are appearing in the Google search results. We consistently invest in our platform to provide therapists with strong visibility and valuable client referrals. Your feedback helps us improve our communication regarding free and premium features. We appreciate your input and hope you'll consider exploring TherapyDen again in the future.
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Russell S.
Jul 13, 2021
No way to contact Therapy Den
No way to contact Therapy Den. They do a poor job of letting you know which counselors are accepting clients. You'll probably waste your time.
Response from therapyden.comMar 2, 2025
Thank you for your review. We’re sorry to hear you had difficulty contacting us back in 2021 and that you felt the platform didn’t clearly indicate which counselors were accepting clients. We resolved those two issues a long time ago. We now respond to every email within 48 hours, and we require therapists to indicate whether they are accepting new clients. Our goal is to make it as easy as possible for users to connect with therapists. Every profile includes a contact form and current availability information, and we continuously work to improve the clarity and accessibility of this information. We appreciate your input and hope you’ll consider giving TherapyDen another try.
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