Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
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The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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The diffusers work better than other brands I tried. I had hoped to integrate my older cat with the younger ones with the aid of the diffusers. It did not happen but the cats are markedly calmer. Trying the spray. Wish TheraPet made pheromones collars.
HN
HN
Complete fail
I bought 12 diffusers hoping they would help create a more relaxed environment for my 2 new fosters to integrate with my existing 4 cats, who are all pretty chill. It was a complete fail. I wish I could say I noticed any moderation of behavior in any of the 6 cats. I have been rescuing and fostering for 15 years, so I am not new to the process. I would regard my TherapetMD diffuser purchase as a complete fail and waste of money. I cannot recommend this product.
Response from TherapetMDJun 17, 2026
Hello,
Thank you for sharing your feedback, and we're truly sorry to hear that the product did not deliver the results you were hoping for.
We understand how much effort and experience goes into fostering and integrating multiple cats, especially in a multi-cat household like yours. While many pets respond positively to pheromone support, results can vary depending on individual personalities, group dynamics, environment, and stress triggers. In more complex multi-cat introductions, pheromones alone may not always be enough to influence behavior on their own.
We really appreciate the care and dedication you’ve shown to your fosters and existing cats over the years. Thank you for giving TheraPet a try and for taking the time to share your honest experience.
Best Regards,
John of TheraPetMD
BE
Beth
I order and used things were great…
I order and used things were great thought my dogs were "trained" now and didn't get refills. 3 months later back to marking and barking at every little thing. Ordered refills and will not go without!
JM
John M.
Works so far
Works so far
LA
Lynette Archer C.
Therapet helped my kitty.
Therapet is a good product as far as my new cat is concerned.
I tried Feliway, but it had no effect, she continued to urinate on my carpets.
I had read many reports of the success of Therapet, which outweighed the failures. I decided to try it, especially as it costs a lot less than Feliway.
I am glad that I did. Within a week of plugging in the 2 atomisers my young female stopped urinating in the house and began going outside, even ignoring the litter tray.
I continued to use Therapet, as advised.
Unfortunately it turns out that I am allergic to the product. I found the smell difficult to tolerate and it gave me a headache which subsided when I switched the atomisers off. They are now off permanently.
Fortunately my cat continues to go outside for her toilet.
I have cancelled my subscription but I will use the product whenever I go out for long periods because my little one seems to have a slight separation issue and Therapet calms her,
I am pleased that I tried Therapet, it worked for my kitty if not for me.
DG
Drenna G.
I was very disappointed in Therapets…
I was very disappointed in Therapets products. I used exactly as instructed. Once I used refill, I contacted letting them know did not work for me as two of my cats still aren't getting along. So much for refund and promises. I cannot and have not recommended to my friends that have asked me about knowing I had purchased the product. Waste of money.
Response from TherapetMDJun 16, 2026
Hello Drenna,
Thank you so much for sharing your experience, and we're truly sorry to hear that the diffuser didn't meet your expectations.
Our formula is designed to support pets experiencing stress or anxiety, which can sometimes contribute to behaviors such as tension between pets, marking, or other unwanted behaviors. However, we completely understand that conflicts between cats can also be influenced by factors such as territorial issues, personality differences, environmental changes, or medical concerns. If anxiety isn't the primary cause, the diffuser may not be as effective on its own.
We know how much you care about your cats and appreciate the effort you've put into helping them get along. It may be worth consulting with your veterinarian or a pet behaviorist to help identify the underlying cause and determine the best approach for your situation.
Thank you again for giving TheraPet a try and for taking the time to share your feedback. Please don't hesitate to reach out if you need any additional support or guidance. 🐾💜
Best Regards,
John of TheraPetMD
JA
Jackie
Excellent customer service.
Excellent customer service.
We had a problem which was dealt with immediately.
Truly professional.
Thank you.
GC
GERI C.
Therapet is a trustworthy company with…
Therapet is a trustworthy company with great customer service. The cat diffusers really do make a difference in our 5-cat home. We can always see an immediate change in their personalities if we forget to replace the diffuser refills in a timely manner.