TherapetMDYour feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sherri
My Experience was easy to make. They had the product I wanted. They also gave me the option to pay in full or to pay in interest free installments for 4 months. If I'm not happy I can return the product . I love that. You should try it!!!!!
Krista
I am attempting to get a refund because the product simply did not work. I emailed the company and spoke with someone ONE TIME. They asked what was wrong. I explained my reasoning and told them I wanted a refund. No response. Three emails later still no response. I am attempting to dispute the charges now. Terrible customer service. Not to mention their Facebook page has a fake phone number.
Response from TherapetMDSep 29, 2025
Hello Krista, We’re so sorry to hear about the trouble you’ve experienced, both with the product not meeting your expectations and with reaching our team. 💙 That’s certainly not the level of service we strive to provide, and we sincerely apologize for the frustration this has caused. Please allow us the chance to make this right. Could you reach out to us directly at [email protected] with your order number? Our team will prioritize your request, review your case, and assist you with your refund as quickly as possible. We’re also investigating the issue you mentioned regarding our contact details to ensure that customers can always reach us easily. Thank you for bringing this to our attention—we truly regret that your experience has been disappointing and appreciate the opportunity to resolve it. Best Regards, John of TheraPetMD
Bentley
Quick arrival
Hannah T.
Such a difference in my pets, especially my cats. Much calmer and at ease.
Cristina H.
I used Feliway before and it worked ok, but this stuff is even better. My cats are calm and civil to each other and us. I wish I had known about this product before I traumatized my cats moving across country. That experience was stressful enough that they now lag out from time to time. But this product really works. It keeps then calm and happy. I know the diffusers are out when they start acting up again. I highly recommend it.
Patricia W.
My cats were introduced to new cats and started peeing outside the litter box. Therapet diffusers helped greatly. So far no peeing problems. I will keep using and I highly recommend!
Bella's D.
We had 2 months of no peeing the the guest room, but a week after the diffuser ran out we had an incident in the guest room.
Theresa P.
I had a question regarding my order,not realizing the order was split in 2 parts. I received one part of my order and not the other. I thought it got lost or amsomething. I emailed the support and they explained that the order was in 2 parts. As far as the product goes,I have a adult cat that sprays every now and then. TherapetMD is my third brand that I have tried. I live in a one story home and at first I had the diffusers in three rooms. For my guy it wasn't enough. I now have 6 diffusers and two in the room where he sprays the most. The more the merrier. So far so good. Now and then he'll have an accident around the litter box. But I use the decorative puppy pads to help with the clean up I have 2 litter boxes in the same room. I love the product,I even enjoy the smell. Fingers crossed 🤞 we continue to have success. He is a tough cat!! Thank you, Theresa P
