Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I found the customer service team very helpful and they
helped me and get what I needed for Jazzy my 14 year old miniature dachshund.
They replied to my message quickly, I didn’t have to wait days. I have found that the diffuser is working, Jazzy isn’t as anxious, I very happy with the diffusers
JA
jaxsmom
Great Customer Service
Even though the pet diffusers did not work out for my dogs, TherapetMD was very respectful and helpful when I needed to cancel my account with great follow up to make sure my needs were met.
KO
Krystal O.
If you want to try for accidents in the…
If you want to try for accidents in the house do not waste your money. Zero change.
Response from TherapetMDFeb 18, 2026
Hello Krystal,
Thank you so much for sharing your experience, and we’re really sorry to hear the diffuser didn’t meet your expectations.
Our formula is designed to support pets struggling with stress or anxiety, which can sometimes show up as peeing indoors, chewing, or barking. But we totally understand that these behaviors can also be caused by things like medical issues, training habits, or even boredom. If anxiety isn’t the main factor, the diffuser may not work as effectively on its own.
You're clearly a caring and dedicated pet parent, and we truly admire that! 🐾 It might be worth checking in with a vet or pet behaviorist to help pinpoint the root cause and find the best-fit solution.
Best Regards,
John of TheraPetMD
FR
Fran
So grateful for the TheraPet solution
So grateful for the TheraPet solution! We have a very multi-cat home, and this keeps the bad behavior & stress at bay. Thank you!
LS
Linda S.
Our doggie loves this defuser
Our doggie loves this defuser. It calms her and she tends to position herself close to it when she sleeps.
TS
Tracy S.
It simply works!
It simply works!! My two indoor Cats are like chalk & cheese..my boy is super chilled and my girl is a nervous wreck. She started peeing outside the litter boxes around 3 years ago and is driving us mad! This plug in and room spray are the only thing thats helped. She stopped completely for around 3 weeks..but has now started àgain although maybe one a week rather than every day. They seem to be a lot more loving with each other too, ànd both cats are getting on my lap more.. just subscribed now i know it works!
JL
Jeanine L.
Ordering is complicated Product good
Ordering is complicated, have to constantly start over. Product itself is good though so I deal with it!
Response from TherapetMDFeb 17, 2026
Hello Jeanine,
Thank you so much for your honest feedback. We truly appreciate it!
We’re really glad to hear that you’re happy with the product itself. That means a lot to us. 😊 That said, we’re sorry to hear that the ordering process has been frustrating and required you to start over multiple times. It definitely shouldn’t feel complicated.
Your feedback is incredibly helpful, and we’ll be sharing it with our team to review the checkout experience and see where improvements can be made. Ordering should be simple and seamless.
If you ever run into issues while placing an order, please feel free to reach out to our support team. We’re always happy to assist and make the process easier for you.
Thank you again for sticking with us and for taking the time to share your experience. 🐾
Best Regards,
John of TheraPetMD
SC
sandra C.
Did not believe they worked I was so wrong
I tried Therapet not believing they could work. I have a 10 year old cat and a 2 year old and the older cat was terrorising the younger one. Since using this plug in he has stopped his bad behaviour. I hadn't realised that the plug in had ran out until his bad behaviour was back. I have now re purchased and can highly recommend this product.