L.
Great product and customer service
Great product and customer service. A couple pieces of my swinging bench were damaged in shipping and the support team quickly shipped replacement slats which were easy to install
Your online shop for everything porch swings. Browse our huge selection of front porch swings, garden swings, patio swings. We have recently added outdoor gliders and rocking chairs to our growing selection.
The Porch Swing Co (theporchswingcompany.com) has 61 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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61 approved reviews, newest moderated first
L.
Great product and customer service. A couple pieces of my swinging bench were damaged in shipping and the support team quickly shipped replacement slats which were easy to install
Megan C.
Great customer service. One board on our porch swing arrived with a split and after sending a picture they mailed a new board right out along with a screw bit so that I could easily replace the board.
Jacqueline K.
The swing is beautiful in my backyard. It’s sturdy and delivery was easy. Assembly was fine, but took me a little time.
Kara B.
Quality of swing fantastic. I like the Sunbrella cushion I ordered with it and the stain looks as I expected it too! This has been a wonderful addition to our craftsman’s front porch.
for your O.
This is a dishonest company, just a glorified drop-shipper. They told me that if an item is "In stock" on their website, what that really means is that their manufacturers have all the materials on hand that they need in order to build it! Would not allow me to cancel an order within a day of ordering it, before it shipped.
Response from The Porch Swing CoJul 2, 2026
Hello, we are sorry to hear about your experience. While many of our Amish and American crafted items are made to order, those items can be cancelled within 24 hours of placing an order. Please contact our customer service team at 1-800-279-3845 so we can better assist.
Bobbie C.
I received our swing cushions in December, but we didn’t start using them until March when the weather warmed up. Unfortunately, the cushions flattened quickly, and the piping isn’t aligned properly. When I contacted customer service, they told me to fluff the cushions and align the piping with the cushion!! I paid $1600 for the set of cushions, and this is what they expect me today?!? I strongly advise against purchasing this product. You will likely be very disappointed!
Response from The Porch Swing CoJul 2, 2026
Sorry to hear you have had issues with your cushions. While our cushion craftsman does recommend this for cushions that have been in storage, if this is still occurring we would like to help. Please contact our customer support team at 1-800-279-3845 so we can assist.
Shelli T.
I purchased the Amish Lancaster Swing. Before my product shipped, it went on sale for Memorial Day. Yay, I thought…I was sadly disappointed when they denied my request for a credit to my original form of payment. They would only offer a store credit in the amount of $193, and if I chose not to accept that by close today, the offer goes away. I could purchase the exact same swing, today, on their website for the discounted price. There are many options to purchase an Amish swing. When it comes down to it, customer service is everything, and they don’t have it. Spend your money with a company who cares about their customers.
Jim
The swing is built very well and easy to install. We love it!