The Pets TableReviews of thepetstable.com

Terrible Service Despite Good Food I had no issues with my first two orders—they arrived on time and my puppy loved the food. But then everything went downhill. Week 1: My box didn’t arrive. I called, and they told me it had been damaged in transit and couldn’t be delivered. They apologized, refunded the shipping, and said I could reschedule for next week. Week 2: Same thing. No delivery. I called again, and they literally repeated the same explanation word-for-word. I gave them the benefit of the doubt and rescheduled once more. Week 3: Still no box. I called again—same exact excuse. By now, I had no food for my puppy and was forced to switch him to another brand (Ollie), which gave him diarrhea and vomiting. Week 4: They reassured me the box would come this time. Guess what? It didn’t. After four straight weeks of failed deliveries, repeated excuses, and a hungry, sick puppy, I finally canceled my subscription. The customer service was useless—they just read a script and offered no real help or solutions.

Mixed feelings about the pets table. Wanted to try the product out for my dog and two weeks went by and they signed me up for another 6 week order for $158. My original order was only $30 so I’m extremely confused why the price jumped 5 times the amount. I do not think company’s should automatically sign you up for a subscription when you just try something out. Talked with an associate who was no help at all. Told me that the box that I wasn’t aware I signed up for was already being shipped out and there was nothing he could do to cancel the order. Didn’t offer any refunds or future promotional codes just told me there was nothing he could do at this point. He then asked me to fill out a short surgery after the call (since he was on a recorded line) and hung up on me when it came time for me to leave a review about his services. I do like their products, the food seems healthy and my dog likes the taste of it. Update- I did receive an email from pets table and since they couldn’t cancel the order that was being shipped to my house they did refund me the $158 dollars which I thought was nice and wasn’t expecting that.

My dog likes the food, however the packaging is just awful. I had to switch because every fresh dog food company is unabashedly hiking up their prices so freaking often, but The Pets Table is NOT worth the slightly cheaper price tag. As the food thaws, it becomes so watery and every feeding time is so messy. I literally drain the package in my sink as much as I can and it still drips everywhere every time I take it out. Also, the package doesn't fit into the container that you get with your first box. If you try squeezing the food out of the package, there is no way of knowing the portion size... Overall wouldn't recommend The Pets Table.

Our pup was never really food motivated until we tried this food. He has actually tricked us into second meals a few times when one of us wasn’t around to confirm that he already ate dinner or breakfast. He absolutely loves the chicken and sweet potato, but the beef and berries he spit back on the floor from his bowl. The only way he will eat it is if I reconstitute it with warm water. The change in his poops is welcome: smaller and formed and not as smelly. He has not been clearing the room with stinky farts as often as before either. As our Frankie gets older, I want him to have optimal health, which begins with high quality food. I want many more years with our happy, healthy fur baby.

My dogs love the fresh food, air dried food and the treat sticks they've tried. We use it mostly as a mix in or topper with their dry dog food, but they definitely finish their portion and don't want to share! The packages are a little tricky sometimes to get the food out of, and my container arrived in pieces, so that's just a little frustrating and why I can't quite give the experience 5 stars.

My dogs love their kibble. They are affordable and I have brand new dogs after switching my food

I am still testing the meals on my dog, and she seems to love them. The ingredients are natural and clean, and it is very convenient. The first time I ordered, the meals arrived unfrozen, and the food container was broken. This second time, everything came very well packed and still frozen, however, I never got another container.

Great food for a great price! My dog loves the food!