The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Mary Kay R.
Jul 4, 2025
New customer review
Received my order on time. My pup loves the food. No tummy troubles!
Response from The Pets TableJul 8, 2025
Hi Mary Kay Renaud, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the on-time delivery and that your pup is loving the food with no tummy troubles. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Pam S.
Jul 4, 2025
Chief had a hard time transitioning to…
Chief had a hard time transitioning to his new food but once he got accustomed to the new taste he continues to go back and lick the bowl between his feedings. As soon as he hears me pick up his bowl he comes running!
Response from The Pets TableJul 8, 2025
Hi Pam Sherbinsky, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dog is enjoying his new food and that he's now eagerly running over at mealtime and licking the bowl clean. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Michelle H.
Jul 3, 2025
Healthy food for Remus!
Company ships promptly and it’s packaged well. I got this food for Remus to help him lose weight and get healthier and he’s already running and chasing the other dogs more than he did before so I think it’s helping him. He loves it and the treats so I’m assuming it also taste pretty good.
Response from The Pets TableJul 4, 2025
Hi Michelle Hoyt, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt shipping, secure packaging, and that Remus is benefiting from the meals and treats! It’s wonderful to hear he’s feeling more energetic and playful. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Susan Young G.
Jul 3, 2025
Great Dog Food!
They love the food!
Response from The Pets TableJul 4, 2025
Hi Susan Young Gregor, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your pets are loving the food! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Susan G.
Jul 3, 2025
Both my Chihuahua's love the soft food.
Both my Chihuahua's love the soft food. I changed one to the hard food so i can mix ix it like I've been doing with store bought hard food. They loved the samples of your hard food as well.
Response from The Pets TableJul 4, 2025
Hi Susan, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! I’m thrilled to hear that both of your Chihuahuas are loving our soft food! It’s wonderful to know the transition to our hard food has gone smoothly too, especially with how you’ve been mixing it just like you did with store-bought kibble. We’re also glad they enjoyed the samples — we know how important it is to find something both tasty and nourishing for our pets. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. If you ever have any questions, need help adjusting your plan, or just want to share more feedback, we’re all ears (and wagging tails)! Thanks again for being part of The Pet’s Table family! Warm regards, The Pets Table Team
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tim
Jul 3, 2025
Good food, good service
Good service. Excellent reps if you need to talk to somebody or ask questions. Food arrives quickly, , on the date promised, and packaged well. The dog loves the food, the dry food better than the frozen. No problems so far have been on program about a month.
Response from The Pets TableJul 4, 2025
Hi Tim, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We're thrilled to hear that you've had a great experience with our service — from our team members to the reliable deliveries and packaging. It’s also wonderful to know your pup is enjoying the food, especially the dry meals! We’re glad things have been going smoothly during your first month, and we’re here for anything you need as you continue with the program. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Michael R.
Jul 3, 2025
Two weeks????
My order for the fresh food was only one day late but it was thawed and room temperature. I called them and they would replace the food but it would be two weeks. Now what in the heck is your dog suppose to do for two weeks? That's real convenient to be forced to run to a store and buy a food your dog is not adapted to! This was the first and last time I will order from this company. You would think they would prepare their boxes with enough dry ice to last much longer, I mean this day and age, shipping is always late. The Pets Table is a joke.
Response from The Pets TableJul 4, 2025
Hi Michael Ross, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the delayed delivery, thawed and room-temperature food upon arrival, and the inconvenience of a two-week replacement timeline—especially considering your dog’s dietary needs—we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Kia
Jun 29, 2025
Poor Business Practices
While the product offerings appear to be good, the experience of working with this company leaves much to be desired. Representatives are expected to sell pet delivery services at events by signing up pet owners on the spot. Compensation is entirely commission-based. It’s possible to work an entire weekend without earning any income. If potential customers decide at a later date to subscribe, they do not receive payment, even though representatives promote/provide extensive information to potential customers. Representatives are not provided with essential materials such as information brochures or Logo cards for customers who wish to consider the service later. There is also a noticeable lack of transparency regarding crucial information regarding product information, event schedules, travel arrangements, ect. This information is received last minute making it difficult for representatives to make arrangements for their family and/or pets. Bonus structure is based on top sales, which is given is given to the same representatives weekly as they are always scheduled for the busiest events. Given that the company is owned by Hello Fresh, one might expect a similar commitment to the well-being of its representatives as it shows to its customers. Unfortunately, that does not appear to be the case. Based on my experience, I cannot recommend supporting this organization.
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