The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table Reviews | Read Customer Reviews of thepetstable.com

The Pets Table reviews

3,007 approved reviews, newest moderated first

Richard K.
Jul 10, 2025
Too much. Too often. Bad interface
You make it so you need to call to cancel a subscription and don’t send any notification to make changes to the order before locking it in. You send way too much food so the subscription doesn’t make sense. Additionally, my dog doesn’t really like the food compared to Ollie.
Response from The Pets TableJul 11, 2025
Hi Richard, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the cancellation process, lack of notifications, and that the quantity and taste of the food didn’t meet your or your pup’s expectations. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Ronnie L.
Jul 9, 2025
In my welcome packet
In my welcome packet, I discovered that the container and lid were cracked. I contacted Customer Service, and they informed me that they were unable to provide replacements or offer alternatives due to the broken items. They advised against offering any compensation for the damaged products. Subsequently, I inquired about a low-fat diet for my Cooper, but I received no response. Based on this experience, I have decided to discontinue ordering from this company.
Response from The Pets TableJul 10, 2025
Hi Ronnie, Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the damaged container, lack of compensation, and the unanswered inquiry about a low-fat diet for Cooper. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Rita
Jul 9, 2025
All the problems with packaging and service
In my welcome package I received a container with a cracked lid. Customer service said they didn't have any extra containers to replace it. When I defrosted the food the packaging was ripped at the corners on both ends and also in the middle. It was leaking everywhere. Although my dog loved the "fresh" food, it was extremely messy to deal with. I'm sure there's something better for me and my dog.
Response from The Pets TableJul 10, 2025
Hi Rita! Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the damaged container, lack of replacement, and messy food packaging. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email. Thank you for being the best part of The Pets Table! Warm regards, The Pets Table Team
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Linda T.
Jul 5, 2025
Dog loves it!
My dog likes the food and per my research it’s healthy. I like the air dried food along with the fresh food.
Response from The Pets TableJul 8, 2025
Hi Linda TenPas, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dog is enjoying the food and that you appreciate the healthy, air-dried, and fresh meal options. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Douglas T.
Jul 5, 2025
Dog thinks it great!
Love the softer than kibble but also shelf stable
Response from The Pets TableJul 8, 2025
Hi Douglas Thayer, Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience. We're so glad to hear that you’re loving the softer-than-kibble texture and the convenience of a shelf-stable option — it's great to know it's working well for you and your pet! Warm regards, The Pets Table Team
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Mohnie
Jul 5, 2025
Just started my 3 pups with The Pets…
Just started my 3 pups with The Pets Table. All 3 are shih tzus and they are loving the mixed blends. My 10 year old can be picky, but he is enjoying your Fresh Beef Stew with Carrots and the Air-Dried Lamb & Beef with Brown Rice. My other 2 pups are 15 months old and absolutely can’t wait for their meals. One of them has a very sensitive tummy and we’ve experienced no issues (which makes me and him very happy).
Response from The Pets TableJul 8, 2025
Hi Mohnie, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your three Shih Tzus are loving the mixed blends, especially the Fresh Beef Stew with Carrots and the Air-Dried Lamb & Beef with Brown Rice. It’s wonderful to know that even your picky eater is enjoying the meals and that your pup with a sensitive tummy is doing well. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Laney H.
Jul 4, 2025
Helped with allergies, easy!
My dog Kaiya was having skin rashes and tons of itching. I’d tried fresh food from other brands thinking it was a food allergy (and it was) but was having a hard time finding fish only or at least poultry free options. We also wanted air dried to make it a little easier on us while still giving her food she looks forward to. The Pet’s Table air dried salmon and beef recipes have been a huge hit. Skin rashes are gone, and she still drools for her meals, even though it’s air dried and not wet fresh!
Response from The Pets TableJul 8, 2025
Hi Laney H, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the air-dried salmon and beef recipes and that they’ve made such a positive difference for Kaiya’s skin and overall health. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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Galen F.
Jul 4, 2025
The dog food is very well liked by my dog
The dog food is very well liked by my dog. She also loved the bag of treats sent with our order.
Response from The Pets TableJul 8, 2025
Hi Galen Falk, Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dog is enjoying the food and loved the bag of treats included with your order. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible. Warm regards, The Pets Table Team
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