Mark A.
What a fantastic company
What a fantastic company! My best friend Luke passed away and I got a hold of Petlabs and told them I would be canceling all future orders. To my surprise they refunded me my last purchase and told me just to donate any product I had left! How classy is that!
Response from PetLabCo.Jun 10, 2022
Hi Mark, We are so sorry for your loss. 😞 As fellow pet owners, we understand how deeply loved our furry friends are and how that love is reciprocated in so many ways. Just know, the PetLab team sends our deepest condolences, thoughts, and prayers. We hope that our product has somehow helped Luke in his or her last years. ❤️ Further, we are so happy to hear that you were satisfied with the resolution we provided and your customer service experience! 🐶 Thank you so much for your review. ❤️ Kind regards, PetLab Co.



