PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

13,463 approved reviews, newest moderated first

Susan
Oct 25, 2022
Great Product!
This company is great! Easy to navigate website, great customer service as well. Easy to change delivery slots too... product is well packaged and arrives on time. What's not to love. My dog is super fussy and he loves them!... thank you so much 💗
Response from PetLabCo.Oct 26, 2022
Hi Susan, We’re so happy to hear that you are delighted with your overall customer service experience! ❤️ We're grateful that you have allowed us to help your dog, please keep us updated about his progress. All the best, PetLab Co.
ARosen
Oct 24, 2022
My dog would throw up after starting…
My dog would throw up after starting the product. It was not easy to return, for I called customer service. Not money back guarantee. I like the ingredients in the product. Since I could not return it, I sent it to a family member to try on there dog. .
Response from PetLabCo.Oct 25, 2022
Hi A, We are sorry to hear that your pet got sick. We hope they are better now. We would like to speak with you further about your experience. Can you provide us with an order ID? We'll have a representative reach out to you soon! PetLab Co
Stacey B.
Oct 24, 2022
I've been pleasantly surprised!
I've been pleasantly surprised at how concerned and loving the customer service is. I received the joint chews and was messaged a few weeks after asking how my dog was doing! They truly understand that our dogs are not "just dogs" but family members. T
Response from PetLabCo.Oct 25, 2022
Hi Stacey, We’re thrilled to hear you’ve had such a positive experience with our PetLab Co. Customer Care Team. We're always here to help and your pup's health is our top priority.❤️ All the best, PetLab Co.
Veronica
Oct 24, 2022
probiotics to my two adorable dogs
probiotics to my two adorable dogs. It has worked very well for them. have more appetite, are more active, happy life🐕🐕
Response from PetLabCo.Oct 25, 2022
Hi Veronica, We are delighted to hear about your fur babies' progress. It makes us so happy to know that they are now more active and doing so much better. ❤️ Thank you for sharing your feedback. All the best, PetLab Co.
Deb
Oct 24, 2022
Changed my dogs life
Changed my dogs life! I was about to put my senior dog down because he could no longer walk. It was breaking my heart. Saw an ad for Petlab joint chews and figured I’d give it one last chance after trying everything else and reading so many positive reviews. Thank goodness for these chews. They worked instantaneously! My boy is back to his old self again. 🙏🏽
Response from PetLabCo.Oct 24, 2022
Hi Deb, We are so happy to hear that our chews are working fantastically for your dog. We work really hard to make the best and most effective products that would show our customers truly wonderful results and it's really rewarding to hear from happy, fur parents like you! Thank you! ❤️ All the best, PetLab Co.
Miriam F.
Oct 21, 2022
She is still scratching
She is still scratching
Response from PetLabCo.Oct 23, 2022
Hi Miriam, Our supplements contain natural ingredients, so we always suggest giving them at least 4-8 weeks or even longer to allow your dog to experience the full benefits and for the ingredients to build up in the system to take effect. We find most customers see their pets experiencing their most dramatic improvement when using our products into months 2, 3, and beyond. It is also worth noting that change in your pet's health takes time. All the best, PetLab Co.
Kerry M.
Oct 21, 2022
Excellent customer service
Excellent customer service, very efficient
Response from PetLabCo.Oct 21, 2022
Hi Kerry, We're delighted to hear that you are happy with our Customer Service. Thank you for your wonderful feedback. ❤️ Stay pawsome, PetLab Co.
Nathaniel W.
Oct 20, 2022
Effective products with a great team!
Effective products with a great team!
Response from PetLabCo.Oct 21, 2022
Hi Nathaniel, Thank you for your kind words! We really appreciate your review. ❤️ All the best, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

About PetLabCo

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