PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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C. B.
The people at this company have kept in contact with me wanting to know how my pup is progressing with their product. That is amazing these days. I would definitely recommend.
Response from PetLabCo.Nov 4, 2022
Hi C, We're so glad to hear that you are pleased with our support. Thank you so much for letting us know. We truly appreciate it! ❤️ All the best, PetLab Co.
Lauren P.
I got the probiotic chews for my 5 year old pitbull just a couple weeks ago and already I can see such a huge improvement. She struggles with environmental allergies that cause her to itch constantly to the point where her skin starts to bleed (Sorry that may be tmi). But ever since being on these chews I can see a huge improvement. She’s not itching or licking her paws nearly as much as she used to. Her skin is starting to heal and her fur is growing back too! So glad I gave these a try and can’t wait to see the difference after she’s on these for a couple of months. Thank you Petlab!
Response from PetLabCo.Nov 3, 2022
Hi Lauren, We're so happy to hear that you're seeing a huge improvement with our chews. We work really hard to make the best and most effective products that would show our customers truly wonderful results and it's really rewarding to hear from happy, fur parents like you! Thank you! ❤️ All the best, PetLab Co.
Alaina G.
There was a lil mix up with my order but Alexis literally got me taken care within a minute she is absolutely amazing! I will definitely be a return customer!
Response from PetLabCo.Nov 3, 2022
Hi Alaina, We’re thrilled to hear you’ve had such a positive experience with our PetLab Co. Customer Care Team and will make sure to share your amazing words with our hard working team member who assisted you. ❤️ Best regards, PetLab Co.
marshall
Not supplying enough per month.
Response from PetLabCo.Nov 2, 2022
Hello Marshall, We understand that you are not getting enough chews per month. Some larger sized dogs require more chews and since there are only 30 chews in a container, it could mean that your pup would require an additional tub to get through the month. We'd like to speak with you further about this. We'll have a representative reach out to you soon. PetLab Co
Barbara E.
I had my pom on the dental formula. She started loosing control of her bladder in her sleep. I took her off the dental formula and asked for my contract to be cancelled until her vet could determine the cause of her problem. Pet Labs response was immediate, cancelled my contract, asked for information about her and then issued a full refund without my asking. Exemplary customer service.
Response from PetLabCo.Nov 2, 2022
Hi Barbara, We are so sorry to hear your pup had this experience and we appreciate you taking the time to provide us with the information that will help us properly document the situation. We're always here to help and your pup's health is our top priority.❤️ All the best, PetLab Co.
Jo A.
I think the Probiotic Chews are helping my 2 doodles - one licks his feet and the other has issues with yeast in his ears. I do wish the container was bigger. It doesn't say how many are in the can so it was hard to determine how long they would last. I ran out before my next order was delivered. It is pretty expensive, also. I'm going to try it for another month, but because of the price I may need to cancel my subscription.
Response from PetLabCo.Nov 1, 2022
Hi Jo, We definitely understand your concern regarding the price, and we can assure you we work tirelessly every day to keep our prices as low as possible. However, we firmly believe that the benefits of this product outweigh the costs.❤️ All the best, PetLab Co.
Lou Y.
Excellent follow up on orders and prompt Exceptional customer service!!
Response from PetLabCo.Nov 1, 2022
Hi Lou, We’re so happy to hear you’ve had such a positive experience with our PetLab Co. Customer Care Team. Your needs and your pet's health are our top priorities! 🐶 All the best, PetLab Co.
Diane U.
Easy access and able to change the deliveries of the dental additive for my dog to 6months. As she is only a very small dog I do not get through alot of the additive, but the product is very good. Her teeth are very clean and her breath smells good too. I would defo recommend this product to anyone with a dog. My Yorkie is now 9 and the vet is very happy with her teeth and gums. Helps not having dental vet bills. Worth every penny.
Response from PetLabCo.Oct 31, 2022
Hi Diane, We're so thrilled to hear you're seeing such amazing improvements in your dog’s oral health! We couldn't be happier to hear about this great progress.❤️ Thank you so much for your wonderful feedback! All the best, PetLab Co.
